Siebel eSales Administration Guide > Setup Tasks > Customizing Notifications >

Modifying Email Templates

Templates provide the content for automated messages, such as confirmations of orders being placed and shipped.

To modify an email template

  1. Navigate to Communications Administration > All Templates.
  2. The All Templates view appears.

  3. Select a template, for example Order Confirmation.
  4. Make modifications to the template text.
  5. You can also copy and paste available substitutions, such as [Street Address].

  6. Click the Template Items tab to add preformatted files, such as a standard header or footer.

 Siebel eSales Administration Guide 
 Published: 18 April 2003