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Setting Up Siebel Self-Service Wireless

Siebel Self-Service Wireless extends the functionality of Siebel eService. It allows customers to use browser-enabled wireless devices to receive the same self-service benefits available with Siebel eService. Combined with Siebel Wireless Messaging, Siebel Self-Service Wireless allows organizations to send customers real-time service alerts using a variety of means, including SMS, TAP, Email, FLEX, and other text messages.

Siebel Self-Service Wireless is consistent with other Siebel applications. It uses the same set of business objects, the same development toolset, and the same logical data model to operate on browser-enabled wireless devices.

For more information on Siebel Self-Service Wireless, including setup and administration in your enterprise system, see Siebel Wireless Administration Guide.


 Siebel eService Administration Guide 
 Published: 22 May 2003