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Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
How to Use This Manual
Structure of the Metric Reference Manual
Background Information on Metrics, Thresholds, and Alerts
Part I Oracle Collaboration Suite Metrics
1
Calendar Application Redundancy Group
1.1
Response
1.1.1
Status
2
Calendar Applications
2.1
Calendar Applications DB Size
2.1.1
% Disk Space Available
2.2
Calendar Applications Processes Info
2.2.1
Memory Size (Kb)
2.3
Response
2.3.1
Response Time
2.3.2
Status Code
3
Calendar Server
3.1
Calendar DB Size
3.1.1
% Disk Space Available
3.2
Calendar Server Top Processes
3.3
Connections
3.3.1
Number of Reserved Connections
3.4
Current Requests in CWS Queue
3.4.1
Alert Requests
3.4.2
Mail Requests
3.4.3
Replication Requests
3.4.4
Web Conf. Requests
3.5
CWS Cumulative Queue Stats
3.5.1
Mail Requests Errors
3.5.2
Replication Requests Errors
3.5.3
SSR Requests Errors
3.5.4
Wireless Requests Errors
3.6
Response
3.6.1
Status
3.6.2
Status Code
3.7
Response Time (64Kb)
3.7.1
Total Transaction Time (ms)
4
Calendar Server Redundancy Group
4.1
Connections
4.2
QueueStats
4.3
Response
4.3.1
Status
5
Calendar Service
5.1
Connections
5.1.1
Users - Native client (current)
5.2
Response
5.2.1
Status
5.3
Response Time
5.3.1
User Action Total Time (ms)
6
Calendar User Access Service
6.1
Connections
6.2
QueueStats
6.3
Response
6.3.1
Status
6.4
Response Time
6.4.1
User Action TotalTime (ms)
7
Collaboration Suite Search Admin Aggregate Service
7.1
Response
7.1.1
Status
8
Collaboration Suite Search Application Service
8.1
Response
8.1.1
Status
9
Collaboration Suite Search Service
9.1
Response
9.1.1
Status
9.2
Response Time
9.2.1
User Action Total Time (ms)
10
Collaboration Suite Search
10.1
CollabSuiteSearchStats Metrics
10.1.1
Average Search Time (seconds)
10.2
Response
10.2.1
UpDown Status
10.3
SearchPerformance Metrics
10.3.1
Average Backend Search Time (seconds)
11
Content Services FTP Service
11.1
FTP Response
11.2
Response
11.2.1
Status
11.3
Usage
12
Content Services Service
12.1
Document Statistics
12.2
Response
12.2.1
Status
12.3
Response Time
12.3.1
User Action Total Time (ms)
13
Content Services User Access Service
13.1
Document Statistics
13.2
Response
13.2.1
Status
13.3
Response Time
13.3.1
User Action Total Time (ms)
14
Discussions
14.1
Discussions SDK Metrics
14.2
Response
14.2.1
UpDown Status
15
Discussions Redundancy Group
15.1
Response
15.1.1
Status
15.2
Usage
15.2.1
Number of Requests Completed
15.2.2
Resolve Context Completed
16
Discussions Service
16.1
Response
16.1.1
Status
16.2
Response Time
16.2.1
User Action Total Time (ms)
16.3
Usage
16.3.1
Number of Requests Completed
16.3.2
Resolve Context Completed
17
Discussions User Access Service
17.1
Response
17.1.1
Status
17.2
Response Time
17.2.1
User Action Total Time (ms)
17.3
Usage
17.3.1
Number of Requests Completed
17.3.2
Resolve Context Completed
18
E-Mail POP Server
18.1
AUTH Details
18.1.1
AUTH Failure Rate (Failures/minute)
18.2
Network
18.3
PASS Details
18.3.1
PASS Failure Rate (Failures/minute)
18.4
Resource Usage
18.5
Response
18.5.1
Status
18.6
RETR Details
18.6.1
RETR Failure Rate (Failures/minute)
18.7
Security
18.7.1
Flood Connections Refusal Rate (Connections/minute)
18.8
STAT Details
18.9
TOP Details
18.9.1
TOP Failure Rate (Failures/minute)
19
E-Mail POP Service
19.1
Response
19.1.1
Connect Time (ms)
19.1.2
Login Time (ms)
19.1.3
Status
19.1.4
Time to Read E-Mail (ms)
19.1.5
Total Time (ms)
20
Identity Management Service
20.1
LDAP Statistics
20.1.1
Total LDAP Logon Sessions
20.2
Response
20.2.1
Status
20.3
Response Time
20.3.1
Average Base Search Time (ms)
20.4
SSO Login
20.4.1
Number of Successful Login Attempts
21
Identity Management User Access Service
21.1
LDAP Statistics
21.2
Response
21.2.1
Status
21.3
Response Time
21.3.1
Average Base Search Time (ms)
21.4
SSO Login
21.4.1
Number of Successful Login Attempts
21.4.2
Number of Unsuccessful Login Attempts
22
Internet Directory Redundancy Group
22.1
LDAP Statistics
22.2
Response
22.2.1
Status
23
Internet Directory Service
23.1
LDAP Response
23.2
LDAP Statistics
23.3
Response
23.3.1
Status
23.4
Response Time
23.4.1
LDAP Average Base Search Time (ms)
24
Mobile Collaboration Access Service
24.1
Response
24.1.1
Status
24.2
Response Time
24.2.1
User Action Total Time (ms)
24.3
Statistics
25
Mobile Collaboration Device Management Service
25.1
Response
25.1.1
Status
25.2
Response Time
25.2.1
User Action Total Time (ms)
26
Mobile Collaboration Push Mail Service
26.1
Response
26.1.1
Status
26.2
Response Time
26.2.1
User Action Total Time (ms)
27
Mobile Collaboration Redundancy Group
27.1
Response
27.1.1
Status
27.2
Statistics
28
Mobile Collaboration Service
28.1
Response
28.1.1
Status
28.2
Response Time
28.2.1
User Action Total Time (ms)
28.3
Statistics
29
OID Client
29.1
Response
29.1.1
Addressing Search Time (ms)
29.1.2
Base Search Time (ms)
29.1.3
Compare Time (ms)
29.1.4
Messaging Search Time (ms)
29.1.5
Status
30
Oracle Collaboration Suite Search Client Redundancy Group
30.1
Response
30.1.1
Status
30.2
Statistics
31
Oracle Collaboration Suite Service
31.1
Response
31.1.1
Status
32
Oracle Content Services
32.1
All Sessions
32.1.1
Sessions
32.2
Documents
32.3
Documents By MIME Type
32.4
Domain Response
32.4.1
Status
32.4.2
Status Message
32.5
FTP Servers
32.6
Libraries By Site
32.7
Load Balanced RM Application URL Timing
32.7.1
Load Balanced RM Application URL Response Time (seconds)
32.7.2
Load Balanced RM Application URL Status
32.8
Load Balanced Web Application URL Timing
32.8.1
Load Balanced Web Application URL Response Time (seconds)
32.8.2
Load Balanced Web Application URL Status
32.9
Nodes
32.9.1
JVM Free Memory (%)
32.10
Processes
32.10.1
Process CPU Usage (%)
32.10.2
Process Memory Usage (%)
32.11
Resource Usage
32.11.1
CPU Usage (%)
32.11.2
Memory Usage (%)
32.12
Response
32.12.1
Status
32.13
RM Application URL Timing
32.13.1
RM Application URL Response Time (seconds)
32.13.2
RM Application URL Status
32.14
Servers
32.15
Sessions By Server (Domain)
32.15.1
Sessions
32.16
Sessions By Server (Node)
32.16.1
Sessions
32.17
Users
32.17.1
All Named Users
32.18
Users By Site
32.18.1
Users
32.19
Web Application URL Timing
32.19.1
Web Application URL Response Time (seconds)
32.19.2
Web Application URL Status
32.20
WebDAV Servers
33
Real-Time Collaboration
33.1
Conference Server Meeting Usage
33.1.1
Active Clients
33.1.2
Memory Used KB
33.1.3
Total Number of Meeting Minutes (last calendar week)
33.2
Conference Server Usage
33.2.1
Active Sessions
33.3
Presence Server Usage
33.3.1
Chat Conferences
33.3.2
Number of Messages Sent Last 5 Mins
33.3.3
Number of New Logins Last 5 Mins
33.3.4
Total Online Users
33.4
Process Information
33.4.1
CPU Usage (%)
33.5
Response
33.5.1
Status
34
Real-Time Collaboration Redundancy Group
34.1
Response
34.1.1
Status
34.2
Statistics
35
Real-Time Collaboration Service
35.1
Midtier Statistics
35.2
Response
35.2.1
Status
35.3
Response Time
35.3.1
User Action Total Time (ms)
36
Real-Time Collaboration User Access Service
36.1
Midtier Statistics
36.2
Response
36.2.1
Status
36.3
Response Time
36.3.1
User Action Total Time (ms)
37
Single Sign-On Redundancy Group
37.1
Response
37.1.1
Status
37.2
SSO Login
37.2.1
Number of Successful Login Attempts
37.2.2
Number of Unsuccessful Login Attempts
38
Web Access Client Service
38.1
Response
38.1.1
Status
38.2
Response Time
38.2.1
User Action Total Time (ms)
38.3
Statistics
39
Web Access Client Web Access Redundancy Group
39.1
Response
39.1.1
Status
39.2
Statistics
40
Workspaces
40.1
Response
40.1.1
UpDown Status
40.2
Workspaces Web UI Metrics
41
Workspaces Redundancy Group
41.1
Responses
41.1.1
Status
41.2
Operation
41.2.1
Number of Objects Completed
41.2.2
Requests Completed
41.3
Web UI Metrics
41.3.1
Number of Objects Completed
41.3.2
Requests Completed
42
Workspaces Service
42.1
Operation
42.1.1
Number of Objects Completed
42.1.2
Requests Completed
42.2
Response
42.2.1
Status
42.3
Response Time
42.3.1
Transaction Time
42.4
Web UI Metrics
42.4.1
Number of Objects Completed
42.4.2
Requests Completed
43
Workspaces User Access Service
43.1
Operation
43.1.1
Number of Objects Completed
43.1.2
Requests Completed
43.2
Responses
43.2.1
Status
43.3
Response Time
43.3.1
Transaction Time
43.4
Web UI Metrics
43.4.1
Number of Objects Completed
43.4.2
Requests Completed
Part II E-Mail Metrics
44
Collaboration Suite Database
44.1
Message Queue
44.1.1
Length of Archive Queue
44.1.2
Length of Collection Queue
44.1.3
Length of List Queue
44.1.4
Length of Local Queue
44.1.5
Length of NNTP Queue
44.1.6
Length of Prune Queue
44.1.7
Length of Relay Queue
44.1.8
Length of Submit Queue
44.1.9
Messages Being Processed
44.1.10
Messages Queued for Reattempting Local Delivery
44.1.11
Messages Queued for Reattempting Relay Delivery
44.2
Response
44.2.1
Status
45
E-Mail Housekeeper
45.1
Message Pruning and Collection
45.1.1
Message Collection Rate (Messages/minute)
45.1.2
Message Prune Rate (Messages/minute)
45.2
Response
45.2.1
Status
46
E-Mail IMAP Server
46.1
APPEND Details
46.1.1
APPEND Average Time (milliseconds)
46.1.2
APPEND Failure Rate (Failures/minute)
46.1.3
APPEND Rate (Requests/minute)
46.2
AUTHENTICATE Details
46.2.1
AUTHENTICATE Average Time (milliseconds)
46.2.2
AUTHENTICATE Failure Rate (Failures/minute)
46.2.3
AUTHENTICATE Rate (Requests/minute)
46.3
COPY Details
46.3.1
COPY Average Time (milliseconds)
46.3.2
COPY Failure Rate (Failures/minute)
46.3.3
COPY Rate (Requests/minute)
46.4
FETCH Details
46.4.1
FETCH Average Time (milliseconds)
46.4.2
FETCH Failure Rate (Failures/minute)
46.4.3
FETCH Rate (Requests/minute)
46.5
LOGIN Details
46.5.1
LOGIN Average Time (milliseconds)
46.5.2
LOGIN Failure Rate (Failures/minute)
46.5.3
LOGIN Rate (Requests/minute)
46.6
Network
46.6.1
Client Connection Rate (Connections/minute)
46.6.2
Client Connection Timeout Rate (Timeouts/Minute)
46.6.3
Current Client Connections
46.6.4
Data Reception Rate (Kb/minute)
46.6.5
Data Transmission Rate (Kb/minute)
46.7
New Mail Check
46.7.1
Client New Mail Check Average Time (milliseconds)
46.7.2
Client New Mail Check Rate (Requests/minute)
46.8
Resource Usage
46.8.1
Database Connection Failure Rate (Failures/minute)
46.8.2
Database Connections In Use
46.8.3
Protocol Threads In Use
46.9
Response
46.9.1
Status
46.10
Security
46.10.1
Flood Connections Refusal Rate (Connections/minute)
46.11
SELECT Details
46.11.1
SELECT Average Time (milliseconds)
46.11.2
SELECT Failure Rate (Failures/minute)
46.11.3
SELECT Rate (Requests/minute)
46.12
STATUS Details
46.12.1
STATUS Average Time (milliseconds)
46.12.2
STATUS Failure Rate (Failures/minute)
46.12.3
STATUS Rate (Requests/minute)
46.13
STORE Details
46.13.1
STORE Average Time (milliseconds)
46.13.2
STORE Failure Rate (Failures/minute)
46.13.3
STORE Rate (Requests/minute)
47
E-Mail IMAP Service
47.1
Response
47.1.1
Connect Time (ms)
47.1.2
Login Time (ms)
47.1.3
Status
47.1.4
Time to List Folders (ms)
47.1.5
Time to Retrieve E-Mail (ms)
47.1.6
Total Time (ms)
48
E-Mail List Server
48.1
Messages
48.1.1
Message Processing Rate
48.1.2
Number of Messages Being Processed
48.2
Resource Usage
48.2.1
Database Connections In Use
48.3
Response
48.3.1
Status
49
E-Mail Middle Tier
49.1
Response
49.1.1
Status
50
E-Mail NNTP Inbound Server
50.1
Messages
50.1.1
Message Posting Rate (Messages/minute)
50.1.2
Message Retrieval Rate (Messages/minute)
50.2
Network
50.2.1
Client Connection Rate (Connections/minute)
50.2.2
Current Client Connections
50.3
Newsgroups
50.3.1
Newsgroup Selection Rate (Requests/minute)
50.3.2
Newsgroups Listing Rate (Requests/minute)
50.4
Resource Usage
50.4.1
Message Cache Hit Ratio (Hits / (Hits + Misses ))
50.4.2
Protocol Threads In Use
50.5
Response
50.5.1
Status
51
E-Mail NNTP Inbound Service
51.1
Response
51.1.1
Connect Time (ms)
51.1.2
Status
51.1.3
Time to Post News Article (ms)
51.1.4
Time to Retrieve News Article (ms)
51.1.5
Total Time (ms)
52
E-Mail NNTP Outbound Server
52.1
Messages
52.1.1
Message Transmission Error Rate (Messages/minute)
52.1.2
Message Transmission Rate (Messages/minute)
52.1.3
Message Transmission Refusal Rate (Messages/minute)
52.2
Resource Usage
52.2.1
Connection Cache Hit Ratio (Hits / (Hits + Misses ))
52.3
Response
52.3.1
Status
53
E-Mail SMTP Inbound Server
53.1
Messages
53.1.1
Message Deferral Rate (Messages/minute)
53.1.2
Message Reception Rate (Messages/minute)
53.1.3
Message Transmission Rate (Messages/minute)
53.2
Network
53.2.1
Current Active SMTP Connections
53.2.2
Current Client Connections
53.2.3
Data Reception Rate (Kb/minute)
53.2.4
Data Transmission Rate (Kb/minute)
53.2.5
SMTP Inbound Connection Rate
53.3
Response
53.3.1
Status
53.4
Routing Control
53.4.1
Client Connection Floods Rate
53.4.2
Client IP-Address Check Failure Rate
53.4.3
Message Envelope Domain Check Failure Rate
53.4.4
Message Envelope Recipient Check Failure Rate
53.4.5
Message Envelope Sender Check Failure Rate
53.4.6
Message Header Check Failure Rate
54
E-Mail SMTP Inbound Service
54.1
Response
54.1.1
Connect Time (ms)
54.1.2
Status
54.1.3
Time To Send E-Mail(ms)
54.1.4
Total Time (ms)
55
E-Mail SMTP Outbound Server
55.1
Messages
55.1.1
Distribution List Message Reception Rate (Messages/minute)
55.1.2
Message Transmission Rate (Messages/minute)
55.2
Network
55.2.1
Current SMTP Outbound Connections
55.2.2
Data Transmission Rate (Kb/minute)
55.2.3
SMTP Outbound Connection Rate (Connections/minute)
55.3
Response
55.3.1
Status
56
E-Mail SMTP Outbound Service
56.1
Response
56.1.1
Status
57
E-Mail Virus Scrubber
57.1
Messages
57.1.1
Infected Message Discovery Rate (Infections Found/minute)
57.1.2
Infected Message Repair Rate (Repairs/minute)
57.1.3
Message Pre-Scan Rate (Messages/minute)
57.1.4
Message Scan Rate (Messages/minute)
57.1.5
Number of Messages Pending Scan
57.2
Response
57.2.1
Status
58
Mail Housekeeper
58.1
Messages
58.1.1
Messages Pending Pruning
58.1.2
Messages Pruned
58.2
Response
58.2.1
Status
59
Mail Housekeeper Redundancy Group
59.1
Messages
59.1.1
Messages Pending Pruning
59.1.2
Messages Pruned
59.2
Response
59.2.1
Status
60
Mail IMAP Redundancy Group
60.1
Bytes Transferred
60.1.1
Bytes Received By Server
60.1.2
Bytes Sent By Server
60.2
Client Connections
60.2.1
Total Client Connections
60.3
Fetch Details
60.3.1
Number of Messages Fetched
60.4
Login Details
60.4.1
Login Average Time
60.5
NOOP Details
60.5.1
NOOP Count
60.6
Response
60.6.1
Status
60.7
Security
60.7.1
Refused Flood Connections
61
Mail IMAP Service
61.1
Bytes Transferred
61.2
Client Connections
61.2.1
Total Client Connections
61.3
Fetch Details
61.3.1
Fetch Count
61.4
IMAP Response
61.5
Response
61.5.1
Status
61.6
Response Time
61.6.1
Average Login Time
61.6.2
Average Read Email Time
61.7
Security
61.7.1
Refused Flood Connections
62
Mail Infrastructure Service
62.1
Queue Messages
62.1.1
Queued Messages Pending Pruning
62.1.2
Queued Messages Pruned
62.2
Response
62.2.1
Status
63
Mail List Server Redundancy Group
63.1
Queue Messages
63.1.1
Queued Messages Pending Pruning
63.1.2
Queued Messages Pruned
63.2
Response
63.2.1
Status
64
Mail List Service
64.1
Queued Messages
64.1.1
Queued Messages Pending Pruning
64.1.2
Queued Messages Pruned
64.2
Response
64.2.1
Status
65
Mail NNTP Redundancy Group
65.1
Messages
65.1.1
Total Number of Messages Posted
65.1.2
Total Number of Messages Retrieved
65.2
Network
65.2.1
Total NNTP Connections
65.3
Response
65.3.1
Status
66
Mail NNTP Service
66.1
Messages
66.1.1
Total number of messages posted
66.1.2
Total number of messages retrieved
66.2
Network
66.2.1
Total NNTP Connections
66.3
NNTP Response
66.4
Response
66.4.1
Status
66.5
Response Time
66.5.1
Avg. Connect Time (ms)
67
Mail POP Redundancy Group
67.1
Network
67.1.1
Data Received
67.1.2
Data Transmitted
67.1.3
Network Clients
67.2
Response
67.2.1
Status
67.3
Security
67.3.1
Refused Flood Connections
68
Mail POP Service
68.1
Network
68.2
POP Response
68.3
Response
68.3.1
Status
68.4
Response Time
68.5
Security
68.5.1
Refused Flood Connections
69
Mail Service
69.1
Network
69.2
Queue Messages
69.2.1
Queued messages pending pruning
69.2.2
Queued messages pruned
69.3
Resource Usage
69.4
Response
69.4.1
Status
69.5
Response Time
69.6
Security
69.6.1
Refused Flood Connections
70
Mail SMTP Redundancy Group
70.1
Bytes Transferred
70.1.1
Bytes Transmitted
70.2
Client Connections
70.2.1
Current Client Connections
70.3
Messages
70.3.1
Total Number of Messages Received
70.3.2
Total Number of Messages Transmitted
70.4
Response
70.4.1
Status
71
Mail SMTP Service
71.1
Bytes Transferred
71.1.1
Bytes Transmitted
71.2
Client Connections
71.2.1
Current Client Connections
71.3
Messages
71.3.1
Total number of messages received
71.3.2
Total number of messages transmitted
71.4
Response
71.4.1
Status
71.5
Response Time
71.5.1
Avg. Connect Time (ms)
71.5.2
Avg. Send Email Time (ms)
71.6
SMTP Response
72
Mail User Access Service
72.1
Network
72.2
Resource Usage
72.3
Response
72.3.1
Status
72.4
Response Time
72.5
Security
72.5.1
Refused Flood Connections
73
Mail Virus Scrubber Redundancy Group
73.1
Messages
73.2
Response
73.2.1
Status
74
Mail Virus Scrubber Service
74.1
Messages
74.2
Response
74.2.1
Status
75
Oracle Web Access
75.1
Response
75.1.1
UpDown Status
75.2
Web Access Connection Metrics
75.3
Web Access Directory Cache Metrics
75.4
Web Access Midtier Operation Metrics
Part III Oracle Voice Mail and FAX
76
Call Transfer Service
76.1
Call Transfer Instance Resource Usage Metrics
76.1.1
CPU Usage (%)
76.1.2
Instance Number
76.1.3
Memory Usage (%)
76.1.4
Memory Usage (MB)
76.1.5
Process ID
76.1.6
Start Time (ms since epoch)
76.1.7
Status
76.1.8
Up Time (ms)
76.2
Call Transfer Service Resource Usage Metrics
76.2.1
CPU Usage (%)
76.2.2
Memory Usage (%)
76.2.3
Memory Usage (MB)
76.2.4
Start Time (ms since epoch)
76.2.5
Status
76.2.6
Total Instances
76.2.7
Up Time (ms)
76.3
Call Transfer Service Response
76.3.1
Status
77
Fax Receiving Service
77.1
Fax Receiving Instance Resource Usage Metrics
77.1.1
CPU Usage (%)
77.1.2
Instance Number
77.1.3
Memory Usage (%)
77.1.4
Memory Usage (MB)
77.1.5
Process ID
77.1.6
Start Time (ms since epoch)
77.1.7
Status
77.1.8
Up Time (ms)
77.2
Fax Receiving Service Resource Usage Metrics
77.2.1
CPU Usage (%)
77.2.2
Memory Usage (%)
77.2.3
Memory Usage (MB)
77.2.4
Start Time (ms since epoch)
77.2.5
Status
77.2.6
Total Instances
77.2.7
Up Time (ms)
77.3
Fax Receiving Service Response
77.3.1
Status
78
Interactive Voice Response Service
78.1
Interactive Voice Response Instance Resource Usage Metrics
78.1.1
CPU Usage (%)
78.1.2
Instance Number
78.1.3
Memory Usage (%)
78.1.4
Memory Usage (MB)
78.1.5
Process ID
78.1.6
Start Time (ms since epoch)
78.1.7
Status
78.1.8
Up Time (ms)
78.2
Interactive Voice Response Service Resource Usage Metrics
78.2.1
CPU Usage (%)
78.2.2
Memory Usage (%)
78.2.3
Memory Usage (MB)
78.2.4
Start Time (ms since epoch)
78.2.5
Status
78.2.6
Total Instances
78.2.7
Up Time (ms)
78.3
Interactive Voice Response Service Response
78.3.1
Status
79
Message Delivery Monitor Service
79.1
Message Delivery Monitor Instance Performance Metrics
79.1.1
Average Message Delivery Time (sec.)
79.1.2
Maximum Message Delivery Time (sec.)
79.1.3
Minimum Message Delivery Time (sec.)
79.1.4
Number of Calls with 0-500 s. Message Delivery Time
79.1.5
Number of Calls with 1001-1500 s. Message Delivery Time
79.1.6
Number of Calls with 1501-2000 s. Message Delivery Time
79.1.7
Number of Calls with 2001-2500 s. Message Delivery Time
79.1.8
Number of Calls with 2501-3000 s. Message Delivery Time
79.1.9
Number of Calls with 3001-3500 s. Message Delivery Time
79.1.10
Number of Calls with 3501-4000 s. Message Delivery Time
79.1.11
Number of Calls with 4001-4500 s. Message Delivery Time
79.1.12
Number of Calls with 4501-5000 s. Message Delivery Time
79.1.13
Number of Calls with 5001-5500 s. Message Delivery Time
79.1.14
Number of Calls with 501-1000 s. Message Delivery Time
79.1.15
Number of Calls with 5501-6000 s. Message Delivery Time
79.1.16
Number of Calls with 6001-6500 s. Message Delivery Time
79.1.17
Number of Calls with 6501-7000 s. Message Delivery Time
79.1.18
Number of Calls with 7001-7500 s. Message Delivery Time
79.1.19
Number of Calls with 7501-8000 s. Message Delivery Time
79.1.20
Number of Calls with 8001-8500 s. Message Delivery Time
79.1.21
Number of Calls with 8501-9000 s. Message Delivery Time
79.1.22
Number of Calls with 9001-9500 s. Message Delivery Time
79.1.23
Number of Calls with 9501-10000 s. Message Delivery Time
79.1.24
Number of Calls with over 10000 s. Message Delivery Time
79.1.25
Recipient Collaboration Suite Database Name
79.1.26
Sender Host Name
79.2
Message Delivery Monitor Instance Resource Usage Metrics
79.2.1
CPU Usage (%)
79.2.2
Instance Number
79.2.3
Memory Usage (%)
79.2.4
Memory Usage (MB)
79.2.5
Process ID
79.2.6
Start Time (ms since epoch)
79.2.7
Status
79.2.8
Up Time (ms)
79.3
Message Delivery Monitor Service Message Delivery Time Distribution
79.3.1
Number of Calls
79.4
Message Delivery Monitor Service Performance Metrics
79.4.1
Average Message Delivery Time (sec.)
79.4.2
Maximum Message Delivery Time (sec.)
79.4.3
Minimum Message Delivery Time (sec.)
79.4.4
Recipient Collaboration Suite Database Name
79.4.5
Sender Host Name
79.5
Message Delivery Monitor Service Resource Usage Metrics
79.5.1
CPU Usage (%)
79.5.2
Memory Usage (%)
79.5.3
Memory Usage (MB)
79.5.4
Start Time (ms since epoch)
79.5.5
Status
79.5.6
Total Instances
79.5.7
Up Time (ms)
79.6
Message Delivery Monitor Service Response
79.6.1
Status
79.7
Raw Message Delivery Monitor Instance Performance Metrics
80
Message Recovery Service
80.1
Message Recovery Instance Resource Usage Metrics
80.1.1
CPU Usage (%)
80.1.2
Instance Number
80.1.3
Memory Usage (%)
80.1.4
Memory Usage (MB)
80.1.5
Process ID
80.1.6
Start Time (ms since epoch)
80.1.7
Status
80.1.8
Up Time (ms)
80.2
Message Recovery Service Resource Usage Metrics
80.2.1
CPU Usage (%)
80.2.2
Memory Usage (%)
80.2.3
Memory Usage (MB)
80.2.4
Start Time (ms since epoch)
80.2.5
Status
80.2.6
Total Instances
80.2.7
Up Time (ms)
80.3
Message Recovery Service Response
80.3.1
Status
81
MWI Service
81.1
MWI Instance Resource Usage Metrics
81.1.1
CPU Usage (%)
81.1.2
Instance Number
81.1.3
Memory Usage (%)
81.1.4
Memory Usage (MB)
81.1.5
Process ID
81.1.6
Start Time (ms since epoch)
81.1.7
Status
81.1.8
Up Time (ms)
81.2
MWI Service Resource Usage Metrics
81.2.1
CPU Usage (%)
81.2.2
Memory Usage (%)
81.2.3
Memory Usage (MB)
81.2.4
Start Time (ms since epoch)
81.2.5
Status
81.2.6
Total Instances
81.2.7
Up Time (ms)
81.3
MWI Service Response
81.3.1
Status
82
PBX-Application Cluster
82.1
PBX-Application Cluster Response
82.1.1
Status
83
OVF AQMWI Application
83.1
Response
83.1.1
Status
84
OVF FaxIn Application
84.1
Response
84.1.1
Status
85
OVF MWI Service
85.1
Response
85.1.1
Status
86
OVF Recording Application
86.1
Activity Total Time
86.1.1
Recording Activity Total Response Time
86.1.2
Recording Activity User Count
86.1.3
Recording Avg Response Time
86.2
Caller Greeting Wait Time
86.2.1
Num Users waiting for Greeting
86.3
Response
86.3.1
Response Status
87
OVF Recovery Application
87.1
Response
87.1.1
Status
88
OVF Retrieval Application
88.1
Activity Total Time
88.1.1
Retrieval Avg Response Time
88.1.2
Retrieval Number of Users
88.1.3
Retrieval Sum of Response Time
88.2
Database Login Time
88.2.1
DB Login Time User Count
88.3
Listen To Message Time
88.3.1
Listen Time User Count
88.4
Response
88.4.1
Status
88.5
User Login Time
88.5.1
Login Time User Count
89
OVF Routing Application
89.1
Response
89.1.1
Status
90
OVF Telephony Midtier
90.1
Number of Callers
90.1.1
Current Number of Callers
90.1.2
Total Number of Callers
90.2
Response
90.2.1
Status
91
OVF Mailstore
91.1
Activity Time
91.1.1
Activity User Count
91.1.2
Average Response Time
91.1.3
Sum of Response Time
91.2
Database Login Time
91.2.1
DB Login Time User Count
91.3
Delivery Time
91.3.1
Elapsed Time (msec)
91.4
Listen To Message Time
91.4.1
Listen Time User Count
91.5
Response
91.5.1
Status
91.6
User Login Time
91.6.1
User Count for Login Time
92
OVF Transfer Application
92.1
Response
92.1.1
Status
93
Recording Service
93.1
Raw Recording Instance Performance Metrics
93.2
Recording Instance Performance Metrics
93.2.1
Active Recording Calls
93.2.2
Average Greeting Response Time (ms)
93.2.3
Host
93.2.4
Maximum Greeting Response Time (ms)
93.2.5
Metric Name
93.2.6
Minimum Greeting Response Time (ms)
93.2.7
Number of Calls with 0-500 ms. Greeting Response Time
93.2.8
Number of Calls with 1001-1500 ms. Greeting Response Time
93.2.9
Number of Calls with 1501-2000 ms. Greeting Response Time
93.2.10
Number of Calls with 2001-2500 ms. Greeting Response Time
93.2.11
Number of Calls with 2501-3000 ms. Greeting Response Time
93.2.12
Number of Calls with 3001-3500 ms. Greeting Response Time
93.2.13
Number of Calls with 3501-4000 ms. Greeting Response Time
93.2.14
Number of Calls with 4001-4500 ms. Greeting Response Time
93.2.15
Number of Calls with 4501-5000 ms. Greeting Response Time
93.2.16
Number of Calls with 5001-5500 ms. Greeting Response Time
93.2.17
Number of Calls with 501-1000 ms. Greeting Response Time
93.2.18
Number of Calls with 5501-6000 ms. Greeting Response Time
93.2.19
Number of Calls with 6001-6500 ms. Greeting Response Time
93.2.20
Number of Calls with 6501-7000 ms. Greeting Response Time
93.2.21
Number of Calls with 7001-7500 ms. Greeting Response Time
93.2.22
Number of Calls with 7501-8000 ms. Greeting Response Time
93.2.23
Number of Calls with 8001-8500 ms. Greeting Response Time
93.2.24
Number of Calls with 8501-9000 ms. Greeting Response Time
93.2.25
Number of Calls with 9001-9500 ms. Greeting Response Time
93.2.26
Number of Calls with 9501-10000 ms. Greeting Response Time
93.2.27
Number of Calls with over 10000 ms. Greeting Response Time
93.2.28
Port Number
93.3
Recording Instance Resource Usage Metrics
93.3.1
CPU Usage (%)
93.3.2
Instance Number
93.3.3
Memory Usage (%)
93.3.4
Memory Usage (MB)
93.3.5
Process ID
93.3.6
Start Time (ms since epoch)
93.3.7
Status
93.3.8
Up Time (ms)
93.4
Recording Service Greeting Response Time Distribution
93.4.1
Number of Calls
93.5
Recording Service Performance Metrics
93.5.1
Active Recording Calls
93.5.2
Average Greeting Response Time (ms)
93.5.3
Maximum Greeting Response Time (ms)
93.5.4
Minimum Greeting Response Time (ms)
93.6
Recording Service Resource Usage Metrics
93.6.1
CPU Usage (%)
93.6.2
Memory Usage (%)
93.6.3
Memory Usage (MB)
93.6.4
Start Time (ms since epoch)
93.6.5
Status
93.6.6
Total Instances
93.6.7
Up Time (ms)
93.7
Recording Service Response
93.7.1
Status
94
Retrieval Service
94.1
Raw Retrieval Instance Performance Metrics
94.2
Retrieval Instance Performance Metrics
94.2.1
Active Logins
94.2.2
Active Menu Play Calls
94.2.3
Active Message Play Calls
94.2.4
Average Login Response Time (ms)
94.2.5
Average Menu Play Time (ms)
94.2.6
Average Message Play Time (ms)
94.2.7
Host
94.2.8
Maximum Login Response Time (ms)
94.2.9
Maximum Menu Play Time (ms)
94.2.10
Maximum Message Play Time (ms)
94.2.11
Minimum Login Response Time (ms)
94.2.12
Minimum Menu Play Time (ms)
94.2.13
Minimum Message Play Time (ms)
94.2.14
Name
94.2.15
Number of Calls with 0-100 ms. Menu Play Time
94.2.16
Number of Calls with 0-500 ms. Login Response Time
94.2.17
Number of Calls with 0-500 ms. Message Play Time
94.2.18
Number of Calls with 1001-1100 ms. Menu Play Time
94.2.19
Number of Calls with 1001-1500 ms. Login Response Time
94.2.20
Number of Calls with 1001-1500 ms. Message Play Time
94.2.21
Number of Calls with 101-200 ms. Menu Play Time
94.2.22
Number of Calls with 1101-1200 ms. Menu Play Time
94.2.23
Number of Calls with 1201-1300 ms. Menu Play Time
94.2.24
Number of Calls with 1301-1400 ms. Menu Play Time
94.2.25
Number of Calls with 1401-1500 ms. Menu Play Time
94.2.26
Number of Calls with 1501-1600 ms. Menu Play Time
94.2.27
Number of Calls with 1501-2000 ms. Login Response Time
94.2.28
Number of Calls with 1501-2000 ms. Message Play Time
94.2.29
Number of Calls with 1601-1700 ms. Menu Play Time
94.2.30
Number of Calls with 1701-1800 ms. Menu Play Time
94.2.31
Number of Calls with 1801-1900 ms. Menu Play Time
94.2.32
Number of Calls with 1901-2000 ms. Menu Play Time
94.2.33
Number of Calls with 2001-2500 ms. Login Response Time
94.2.34
Number of Calls with 2001-2500 ms. Message Play Time
94.2.35
Number of Calls with 201-300 ms. Menu Play Time
94.2.36
Number of Calls with 2501-3000 ms. Login Response Time
94.2.37
Number of Calls with 2501-3000 ms. Message Play Time
94.2.38
Number of Calls with 3001-3500 ms. Login Response Time
94.2.39
Number of Calls with 3001-3500 ms. Message Play Time
94.2.40
Number of Calls with 301-400 ms. Menu Play Time
94.2.41
Number of Calls with 3501-4000 ms. Login Response Time
94.2.42
Number of Calls with 3501-4000 ms. Message Play Time
94.2.43
Number of Calls with 4001-4500 ms. Login Response Time
94.2.44
Number of Calls with 4001-4500 ms. Message Play Time
94.2.45
Number of Calls with 401-500 ms. Menu Play Time
94.2.46
Number of Calls with 4501-5000 ms. Login Response Time
94.2.47
Number of Calls with 4501-5000 ms. Message Play Time
94.2.48
Number of Calls with 5001-5500 ms. Login Response Time
94.2.49
Number of Calls with 5001-5500 ms. Message Play Time
94.2.50
Number of Calls with 501-1000 ms. Login Response Time
94.2.51
Number of Calls with 501-1000 ms. Message Play Time
94.2.52
Number of Calls with 501-600 ms. Menu Play Time
94.2.53
Number of Calls with 5501-6000 ms. Login Response Time
94.2.54
Number of Calls with 5501-6000 ms. Message Play Time
94.2.55
Number of Calls with 6001-6500 ms. Login Response Time
94.2.56
Number of Calls with 6001-6500 ms. Message Play Time
94.2.57
Number of Calls with 601-700 ms. Menu Play Time
94.2.58
Number of Calls with 6501-7000 ms. Login Response Time
94.2.59
Number of Calls with 6501-7000 ms. Message Play Time
94.2.60
Number of Calls with 7001-7500 ms. Login Response Time
94.2.61
Number of Calls with 7001-7500 ms. Message Play Time
94.2.62
Number of Calls with 701-800 ms. Menu Play Time
94.2.63
Number of Calls with 7501-8000 ms. Login Response Time
94.2.64
Number of Calls with 7501-8000 ms. Message Play Time
94.2.65
Number of Calls with 8001-8500 ms. Login Response Time
94.2.66
Number of Calls with 8001-8500 ms. Message Play Time
94.2.67
Number of Calls with 801-900 ms. Menu Play Time
94.2.68
Number of Calls with 8501-9000 ms. Login Response Time
94.2.69
Number of Calls with 8501-9000 ms. Message Play Time
94.2.70
Number of Calls with 9001-9500 ms. Login Response Time
94.2.71
Number of Calls with 9001-9500 ms. Message Play Time
94.2.72
Number of Calls with 901-1000 ms. Menu Play Time
94.2.73
Number of Calls with 9501-10000 ms. Login Response Time
94.2.74
Number of Calls with 9501-10000 ms. Message Play Time
94.2.75
Number of Calls with over 10000 ms. Login Response Time
94.2.76
Number of Calls with over 10000 ms. Message Play Time
94.2.77
Number of Calls with over 2000 ms. Menu Play Time
94.2.78
Port Number
94.3
Retrieval Instance Resource Usage Metrics
94.3.1
CPU Usage (%)
94.3.2
Instance Number
94.3.3
Memory Usage (%)
94.3.4
Memory Usage (MB)
94.3.5
Process ID
94.3.6
Start Time (ms since epoch)
94.3.7
Status
94.3.8
Up Time (ms)
94.4
Retrieval Service Login Response Time Distribution
94.4.1
Number of Calls
94.5
Retrieval Service Menu Play Time Distribution
94.5.1
Number of Calls
94.6
Retrieval Service Message Play Time Distribution
94.6.1
Number of Calls
94.7
Retrieval Service Performance Metrics
94.7.1
Active Logins
94.7.2
Active Menu Play Calls
94.7.3
Active Message Play Calls
94.7.4
Average Login Response Time (ms)
94.7.5
Average Menu Play Time (ms)
94.7.6
Average Message Play Time (ms)
94.7.7
Maximum Login Response Time (ms)
94.7.8
Maximum Menu Play Time (ms)
94.7.9
Maximum Message Play Time (ms)
94.7.10
Minimum Login Response Time (ms)
94.7.11
Minimum Menu Play Time (ms)
94.7.12
Minimum Message Play Time (ms)
94.8
Retrieval Service Resource Usage Metrics
94.8.1
CPU Usage (%)
94.8.2
Memory Usage (%)
94.8.3
Memory Usage (MB)
94.8.4
Start Time (ms since epoch)
94.8.5
Status
94.8.6
Total Instances
94.8.7
Up Time (ms)
94.9
Retrieval Service Response
94.9.1
Status
95
Routing Service
95.1
Routing Instance Performance Metrics
95.1.1
Host
95.1.2
Metric Name
95.1.3
Port Number
95.1.4
Recording Requests
95.1.5
Retrieval Requests
95.2
Routing Instance Resource Usage Metrics
95.2.1
CPU Usage (%)
95.2.2
Instance Number
95.2.3
Memory Usage (%)
95.2.4
Memory Usage (MB)
95.2.5
Process ID
95.2.6
Start Time (ms since epoch)
95.2.7
Status
95.2.8
Up Time (ms)
95.3
Routing Service Performance Metrics
95.3.1
Total Recording Requests
95.3.2
Total Retrieval Requests
95.4
Routing Service Resource Usage Metrics
95.4.1
CPU Usage (%)
95.4.2
Memory Usage (%)
95.4.3
Memory Usage (MB)
95.4.4
Start Time (ms since epoch)
95.4.5
Status
95.4.6
Total Instances
95.4.7
Up Time (ms)
95.5
Routing Service Response
95.5.1
Status
96
SMDI Monitor Service
96.1
SMDI Monitor Instance Resource Usage Metrics
96.1.1
CPU Usage (%)
96.1.2
Instance Number
96.1.3
Memory Usage (%)
96.1.4
Memory Usage (MB)
96.1.5
Process ID
96.1.6
Start Time (ms since epoch)
96.1.7
Status
96.1.8
Up Time (ms)
96.2
SMDI Monitor Service Resource Usage Metrics
96.2.1
CPU Usage (%)
96.2.2
Memory Usage (%)
96.2.3
Memory Usage (MB)
96.2.4
Start Time (ms since epoch)
96.2.5
Status
96.2.6
Total Instances
96.2.7
Up Time (ms)
96.3
SMDI Monitor Service Response
96.3.1
Status
97
Telephony Monitor Service
97.1
Telephony Instance Performance Metrics
97.1.1
Current Number of Calls
97.1.2
Host
97.1.3
Metric Name
97.1.4
Port Number
97.1.5
Telephony Server Instance Status
97.1.6
Total Number of Calls
97.2
Telephony Monitor Instance Resource Usage Metrics
97.2.1
CPU Usage (%)
97.2.2
Instance Number
97.2.3
Memory Usage (%)
97.2.4
Memory Usage (MB)
97.2.5
Process ID
97.2.6
Start Time (ms since epoch)
97.2.7
Status
97.2.8
Up Time (ms)
97.3
Telephony Monitor Service Resource Usage Metrics
97.3.1
CPU Usage (%)
97.3.2
Memory Usage (%)
97.3.3
Memory Usage (MB)
97.3.4
Start Time (ms since epoch)
97.3.5
Status
97.3.6
Total Instances
97.3.7
Up Time (ms)
97.4
Telephony Monitor Service Response
97.4.1
Status
97.5
Telephony Service Performance Metrics
97.5.1
Current Number of Calls
97.5.2
Telephony Server Service Status
97.5.3
Total Number of Calls
98
Voicemail and Fax
98.1
Voicemail and Fax Response
98.1.1
Status
99
Voicemail and Fax Application
99.1
Collaboration Suite Database Availablity
99.1.1
Collaboration Suite Database Status
99.1.2
OVF Host Name
99.2
Voicemail and Fax Application Availability Metrics
99.2.1
Collaboration Suite Database Accessible
99.2.2
Inbound Fax Feature Available
99.2.3
Oracle Internet Directory Accessible
99.2.4
Recording Feature Available
99.2.5
Retrieval Feature Available
99.3
Voicemail and Fax Application Performance Metrics
99.3.1
Average Greeting Response Time (ms)
99.3.2
Average Login Response Time (ms)
99.3.3
Average Menu Play Time (ms)
99.3.4
Average Message Delivery Time (s)
99.3.5
Average Message Play Time (ms)
99.3.6
Number of Active Calls
99.3.7
Total Number of Calls
99.4
Voicemail and Fax Application Resource Usage
99.4.1
CPU Usage (%)
99.4.2
Memory Usage (%)
99.4.3
Memory Usage (MB)
99.4.4
Start Time (ms since epoch)
99.4.5
Status
99.4.6
Uptime (ms)
99.5
Voicemail and Fax Application Response
99.5.1
Status
100
Voicemail and Fax Fax Service
100.1
Response
100.1.1
Status
101
Voicemail and Fax Service
101.1
Activity Total
101.1.1
Total Recordings (last 5 minutes)
101.1.2
Total Retrieval Calls (last 5 minutes)
101.2
Response
101.2.1
Status
102
Voicemail and Fax Recording Service
102.1
Activity Total
102.1.1
Total Recording Calls (last 5 minutes)
102.2
Response
102.2.1
Status
103
Voicemail and Fax Retrieval Service
103.1
Activity Total
103.1.1
Total Retrieval Calls (last 5 minutes)
103.2
Response
103.2.1
Status
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