Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

1 Introduction and Requirements

• Connector Features
• Oracle Enterprise Manager Alerts Transmitted to SCOM Events
• Versions Supported
• Prerequisites

2 Installing the Connector

• Installation Platforms
• Installing and Running the Oracle SCOM Agent
  • Preinstallation Requirements
  • Setting Up the Agent Account
  • Installing the Agent
  • Installing the Alert Creator Management Pack
  • Starting and Stopping the Agent
• Installing the Microsoft SCOM Web Service
  • Installing and Running the Microsoft SCOM Web Service on Unix
    • Installing the Web Service on Unix
    • Running the Web Service on Unix
    • Testing the Web Service on Unix
  • Installing and Running the Microsoft SCOM Web Service on Windows
    • Installing the Web Service on Windows
    • Running the Web Service on Windows
    • Testing the Web Service on Windows
  • Adding Signed Certificates to Enterprise Manager
    • Adding Signed Certificates to Wallet Manager
    • Adding Signed Certificates to cacerts
  • Oracle Enterprise Manager Alert Polling to SCOM
• Installing the Microsoft SCOM Connector in Oracle Enterprise Manager
• Registering Templates

3 Configuring the Connector

• Configuring the General Page
• Configuring the Targets Page
• Adding a Subscription in SCOM
• Testing the Microsoft SCOM Connector
• Sending Oracle Enterprise Manager Alerts to Microsoft SCOM
  • Creating Notification Rules
  • Updating Notification Rules
  • Viewing Oracle Enterprise Manager Alerts
• Sending Microsoft SCOM Alerts to Oracle Enterprise Manager
• Generating Test Alerts in Microsoft SCOM

4 Changing Default Configurations

• Customizing Mappings
  • XML Format of Microsoft SCOM Alerts
    • Mappings Between XML Format and Alert Field Names
    • Extended Fields
  • XML Format of Oracle Enterprise Manager Alerts
  • Changing a Mapping
• Changing Default Port Numbers
• Changing the Default Custom Field
• Changing SCOM API Connection Parameters

5 Troubleshooting the Connector

• Preparing for Troubleshooting
• Using the Correct URL for SCOM Web Service Operations
• Diagnosing Problems with Alert Generation and Updates
  • Alerts from Oracle Enterprise Manager to SCOM
  • Alerts from SCOM to Oracle Enterprise Manager
• Resolving Alerts from Oracle Enterprise Manager
• Resolving Alerts from SCOM

A Default Mappings

• Data Translation Files
• createEvent Operation
• updateEvent Operation
• getNewAlerts and getUpdatedAlerts Operations

Index