|Oracle® Enterprise Manager Installation and Configuration Guide for BMC Remedy Service Desk 7 Connector
|PDF · Mobi · ePub|
This section provides various tips that might help you to use Remedy Service Desk Connector more effectively.
Oracle recommends that you use HTTPS as the protocol for the communication between Enterprise Manager and Remedy AR server.
Use HTTP only if a secure connection is not required and the data can be transferred in clear text between the two systems.
This release supports the following types of alerts: