3 Installation of Oracle Communications Data Model

This chapter describes how to install Oracle Communications Data Model:

Preinstallation Tasks

Before you install the Oracle Communications Data Model, perform the following tasks:

Ensuring Required Software is Installed

As discussed in "Software Requirements", you must have certain software installed before you can successfully install the Oracle Communications Data Model component or the Oracle Communications Data Model sample data and reports.

Take the following steps to ensure that for each type of installation, the required software is installed:

Confirming that Oracle Data Mining and OLAP Options are Installed

To check that the Oracle Data Mining and OLAP options are installed, log in as SYS and enter the following SQL queries:

SELECT VALUE FROM V$OPTION WHERE PARAMETER ='Data Mining';
SELECT VALUE FROM V$OPTION WHERE PARAMETER ='OLAP';

If these queries return TRUE, the options are installed.

Confirming that Oracle Business Intelligence Suite Enterprise Edition is Installed

To test that Oracle Business Intelligence Suite Enterprise Edition is installed, open the following link in a browser.

http://hostname:7001/analytics

The sample Oracle Business Intelligence Suite Enterprise Edition login window is displayed.

If Oracle Business Intelligence Suite Enterprise Edition is not installed, see "Oracle Business Intelligence Suite Enterprise Edition".

Note:

The 7001 value in the link is the value of the default Oracle Business Intelligence Suite Enterprise Edition port; if you specified a different port when you installed Oracle Business Intelligence Suite Enterprise Edition, use the value for that port.

Changing the Default Value for the Maximum Processes Initialization Parameter

Oracle Communications Data Model requires that the initial value for the PROCESSES initialization parameter be set to a value greater than the default database installation value.

How to determine the current value for the PROCESSES parameter

To determine the current value for the maximum processes parameter, log in to the Oracle Database as DBA, and then execute the following SQL statement:

show parameter processes;

How to change the value for the maximum processes

To change the value for the maximum processes, issue the following statements. Depending on your database options, the value specified for processes should be set to a minimum value greater than or equal to 250.

alter system set processes=250 scope=spfile; 
shutdown immediate 
startup

Changing the Maximum Data Files Option

Oracle Communications Data Model supports the partition of transaction-related fact tables according to your data volume estimation. You can specify the start year, end year and then the transaction related fact tables are partitioned by the date as one partition for each month.

In order to support the partition of transaction-related fact tables, you might need a different value for the maximum number of data files that is presently specified for the database.

How to determine the value for maximum number of data files

Use the following formula to determine the value that you need for the maximum number of data files:

Maximum Datafiles = Default Value + 300 + ((End year) - (Start year) + 1) * 12 

How to determine the current value for the maximum number of data files

To determine the current value for the maximum number of data files, log in to the Oracle Database as DBA, and then execute the following SQL statement.

show parameter db_files 

In the results for this statement, the value column shows the current maximum number of data files.

How to change the value for the maximum number of data files

To change the value for the maximum number of data files, issue the following statements where new_number is the new value that you want to specify.

alter system set db_files = new_number scope = spfile; 
shutdown immediate 
startup

Disabling Oracle Database Vault

The Oracle Communications Data Model installer requires additional steps on a Vault-enabled database. For an Oracle Database with the Oracle Database Vault enabled, take the following steps to disable Oracle Database Vault before you install Oracle Communications Data Model.

To find out if the Oracle Database is Vault-enabled, do the following:

SELECT * FROM V$OPTION WHERE PARAMETER = 'Oracle Database Vault';

If this command returns true, then the Oracle Database Vault is enabled.

To disable the Oracle Database Vault, do the following:

  1. On UNIX systems, ensure that the environment variables, ORACLE_HOME, ORACLE_SID, and PATH are correctly set.

  2. Log in to SQL*Plus as user SYS with the SYSOPER privilege.

  3. Shut down the database.

  4. From the command line, stop the Database Control console process and the listener. For example:

    sqlplus sys as sysoper
    Enter password: password
    SQL> SHUTDOWN IMMEDIATE
    SQL> EXIT
    $ emctl stop dbconsole
    $ lsnrctl stop listener_name
    

    For Oracle RAC installations, shut down each database instance as follows:

    $ srvctl stop database -d db_name
    
  5. Disable Oracle Database Vault with the following commands (this is a UNIX system example):

    cd $ORACLE_HOME/rdbms/lib
    make -f ins_rdbms.mk dv_off
    cd $ORACLE_HOME/bin
    relink all
    

    For Oracle RAC installations, run these commands on all nodes.

  6. Startup the Oracle Database, Database Control console process, and listener. For example, on UNIX systems, log in to SQL*Plus as user SYS with the SYSOPER privilege and restart the database. Then from the command line, restart the Database Control console process and listener. For example:

    sqlplus sys as sysoper
    Enter password: password
    SQL> STARTUP
    SQL> EXIT
    $ emctl start dbconsole
    $ lsnrctl start listener_name
    

    For Oracle RAC installations, restart each database instance as follows:

    $ srvctl start database -d db_name
    

After you have installed Oracle Communications Data Model, you reenable Oracle Database Vault, as described in "Reenabling Oracle Database Vault".

For more information, see Oracle Database Vault Administrator's Guide.

Ensuring a Value is Set for the Service Name

Ensure that in tnsnames.ora file, the service name is provided. To do this, perform the following steps:

  1. Go to the directory: $ORACLE_HOME/network/admin.

  2. Edit tnsnames.ora to make sure the SERVICE_NAME value is provided. For example:

    orcl11g =
    (DESCRIPTION =
    (ADDRESS = (PROTOCOL = TCP)(HOST = server1.us.oracle.com)(PORT = 1521))
    (CONNECT_DATA =
    (SERVER = DEDICATED)
    (SERVICE_NAME = orcl)
    )
    )
    

Installer Execution

Before you install Oracle Communications Data Model, perform the necessary preinstallation tasks described in "Preinstallation Tasks".

Note:

You must install Oracle Communications Data Model on the localhost where the database server is located. You can determine the value of your localhost by issuing the following command where db_name is the name of your Oracle database.
tnsname db_name

Follow these steps to install Oracle Communications Data Model:

  1. Log in using the user ID that you plan to use to run the installation. You should use the same user ID to install Oracle Communications Data Model as used to install the Oracle Database and Oracle Business Intelligence Suite Enterprise Edition.

  2. Set the ORACLE_HOME environment variable to the location of the database where you want to install Oracle Communications Data Model.

    For example, suppose Oracle Home is in the directory /loc/app/oracle/product/dbhome

    In a Bourne, Bash, or Korn shell, use these commands to set ORACLE_HOME:

    $ ORACLE_HOME=/loc/app/oracle/product/dbhome
    $ export ORACLE_HOME
    

    In a C shell, use this command to set ORACLE_HOME:

    % setenv ORACLE_HOME /loc/app/oracle/product/dbhome
    
  3. Start the installer from the directory that contains the Oracle Communications Data Model installation files:

    cd directory-containing-OCDM_installation-files
    ./runInstaller
    
  4. The Welcome page is displayed. Click Next.

  5. In the Select Installation Type page, select the type of Oracle Communications Data Model installation that you want to perform:

    • If you want to install the Oracle Communications Data Model component, select Communications Data Model. Making this selection performs the installation as described in "Communications Data Model Installation".

    • If you want to install the Oracle Communications Data Model reports and sample data, select Sample Reports. Making this selection performs the installation as described in "Sample Reports Installation".

    Oracle Communications Data Model supports English and 9 other languages. To add support for one language in addition to English, click Product Languages and select the language.

    Click Next.

  6. In the Specify Home Details page, verify that the Name and Path correspond to the database in which you want to install Oracle Communications Data Model. You can click Browse to navigate to any valid local data file path.

    Click Next.

  7. In the Product-Specific Prerequisite Checks page, if one or more items are flagged, manually verify that your environment meets the minimum requirements. For details about performing this manual verification, click the flagged item and review the details in the box at the bottom of the page.

    When the status of all items are checked as Succeeded, click Next.

  8. In the Specify Database Connection Information page, provide the following information:

    • Select the Net Service Name which is the alias used for a connect descriptor to connect to the Oracle Database where Oracle Communications Data Model will be installed.

      Tip:

      A net service name is a simple name for a service that resolves to a connect descriptor. Net service names are populated from the OracleHome/network/admin/tnsnames.ora file.
    • Enter the Password for SYSTEM user of the Oracle Database where Oracle Communications Data Model will be installed.

    Click Next.

  9. The Specify OCDM Schema Information page is displayed when you select to install the component, Communications Data Model. In this dialog specify where all the data files that correspond to the Oracle Communications Data Model tablespace should reside:

    • If you do not want to use the Automatic Storage Management (ASM) feature in Oracle Database, but instead want to explicitly specify a folder name, select File System and enter a folder name. You can click Browse to navigate to any valid local data file path.

      Click Next.

    • If you have stored your Oracle database files using the Automatic Storage Management (ASM) feature, and you also want store Oracle Communications Data Model data files using ASM, select Automatic Storage Management (ASM).

      Click Next.

      In the Select ASM Disk Group page, select the disk group in which you want to install the Oracle Communications Data Model data files.

      Click Next.

  10. The Specify OCDM Sample Schema Information page displays when you select to install the Sample Reports. In this dialog you specify where all the data files that correspond to the Oracle Communications Data Model sample schemas should reside:

    • If you do not want to use the Automatic Storage Management (ASM) feature in Oracle Database, but instead want to explicitly specify a folder name, select File System and enter a folder name. You can click Browse to navigate to any valid local data file path.

      Click Next.

    • If you have stored your Oracle database files using the Automatic Storage Management (ASM) feature, and you also want store Oracle Communications Data Model data files using ASM, select Automatic Storage Management (ASM).

      Click Next.

      In the Select ASM Disk Group page, select the disk group in which you want to install the Oracle Communications Data Model data files.

      Click Next. When you install the sample reports, the next page shows the installer Summary that summarizes the information that you specified, as shown in step 13.

  11. In the Specify Calendar Date Range page, specify the calendar date range by providing values for Start Date and Number of Years. The installer uses this information to populate the calendar data. A recommended Number of Years value is 15 years. Specifying larger Number of Years values proportionally increases the time it takes to implement the partitioning portion of Oracle Communications Data Model install activity. The start year specified with Start Date should be the lowest possible dates from your historical data load (lowest possible CDR date typically). There is no easy method to incrementally extend the time dimension, so your initial choice for Number of Years should be specified to meet your needs for a reasonably long time.

    Start Date must be in the format YYYY-MM-DD; for example, 2011-01-01 stands for January 1, 2011. Number of Years must be a whole number.

    Note:

    These calendar dates have nothing to do with the number of years you will effectively keep the data. The calendar as such is totally independent of the Information Lifecycle Management process you may use.

    Click Next.

  12. In the Specify Partitions for reference and base tables page, specify the number of Second Level hash partitions for each entity, Organization, Customer, Access Method, Account, and Agreement. Specify a value for each field. If you enter an invalid value the installer shows a dialog displaying the valid values. For each value you specify, you should choose a value that is a power of 2 (for example: 4, 8, 16, 32, 64 and so on).

    Click Next.

  13. The installer summarizes the information that you specified. Check that this information is correct. If necessary, click Back to return to previous screens and make corrections. When you are satisfied with the information, click Install.

  14. The Oracle Communications Data Model component or sample reports are installed. If there are any problems, messages are displayed. After the installation finishes, the end of installation screen appears. Click Exit to exit the installer.

After you exit the installer, perform any necessary postinstallation tasks described in "Postinstallation Tasks". Then install the other components that you need to create an Oracle Communications Data Model warehouse, as described in Chapter 4, "Installation of Additional Components."

Silent Installation

A silent installation has no graphical output and no input by the user. It is accomplished by supplying Oracle Universal Installer with a response file and specifying the -silent flag on the command line. Use silent installation when you want the same installation parameter on more than one computer.

Selecting a Response File

Before performing a silent installation you must provide information specific to your installation in a response file. The installer fails if you attempt a to perform a silent installation using a response file that is not configured correctly. Response files are text files that you can create or edit in a text editor. The response file cdm.rsp is located in the /response directory (located in the directory that contains the Oracle Communications Data Model installation files). Edit the response file according to your requirements for silent installation. To use a response file, first copy it to your system.

Note:

You must install Oracle Communications Data Model on the localhost where the database server is located. You can determine the value of your localhost by issuing the following command where db_name is the name of your Oracle database.
tnsname db_name

Editing the Response File

Use any text editor to edit the response file to include information specific to your system. You must specify values for variables in your response file. Each variable listed in the response file is associated with a comment, which identifies the variable type. For example:

string = "Sample Value" 
Boolean = True or False 
Number = 1000
StringList = {"StringValue 1", "String Value 2"}

The values that are given as <Value Required> must be specified for silent installation. Remove the comment from the variable values in the response file before starting the Oracle Communications Data Model installation.

Specifying a Response File and Starting the Installation

Before you specify a response file, ensure that all values in the response file are correct. To make Oracle Universal Installer use the response file at installation time, specify the location of the response file as a parameter when starting Oracle Universal Installer. To perform a silent installation, use the -silent parameter as follows:

 ./runInstaller -silent -responseFile absolute_path_and_filename

Caution:

During installation, response files may be copied to subdirectories in the Oracle home. If you have provided passwords or other sensitive information in your response files, then for security purposes you should delete them after completing and verifying the installation.

Silent Installation Log Files

The success or failure of silent installations is logged in the installActions.log file. Additionally, the silent installation creates the silentInstall.log file. The log files are created in the /oraInventory/logs directory. The silentInstallDate_Time.log file contains the following line if the installation was successful:

The installation of Oracle Communications Data Model was successful.

The corresponding installActionsDate_Time.log file contains specific information regarding installation.

Security Tips for Silent Installations

The response file contains the installation password in clear text. To minimize security issues, follow these guidelines:

  • Set the permissions on the response files so that they are readable only by the operating system user performing the silent installation.

  • If possible, remove the response files from the system after the silent installation is completed.

Error Handling

Values for variables that are of the wrong context, format, or type are treated as if no value were specified. Variables that are outside any section are ignored. If you attempt a silent installation with an incorrect or incomplete response file, or if Oracle Universal Installer encounters an error, such as insufficient disk space, then the installation will fail.

Postinstallation Tasks

After you install Oracle Communications Data Model, perform following steps as appropriate for your particular installation:

  1. Obtain the IP Patch. The IP Patch includes additional documentation. To obtain the IP Patch and for the latest information about Oracle Communications Data Model patch sets, go to My Oracle Support at https://support.oracle.com.

  2. Unlock the OCDM_SYS account, as described in "Unlocking the OCDM_SYS Account".

  3. If you installed the Oracle Communications Data Model sample reports, then perform the following steps:

    1. Unlock the OCDM_SAMPLE account, as described in "Unlocking the OCDM_SAMPLE Account".

    2. If you do not want users to make changes to the schemas, grant only select privileges to those users as described in "Limiting User Privileges When You have Installed the Sample Reports"

    3. Install the RPD and Web Catalog, as described in "Installing RPD and Web Catalog for Oracle Business Intelligence Suite Enterprise Edition".

  4. Configure the OLAP working environment, as described in "Configuring the Working OLAP Environment".

  5. If you want to enable Oracle Database Vault and you disabled it before installation, then reenable Oracle Database Vault, as described in "Reenabling Oracle Database Vault".

  6. Ensure that the Oracle Communications Data Model objects are valid, as described in "Ensuring Oracle Communications Data Model Objects are Valid".

  7. If necessary, change the values specified for PGA_AGGREGATE_TARGET and WORKAREA_SIZE_POLICY, as described in"Ensuring PGA_AGGREGATE_TARGET is Set to the Proper Value".

After performing these tasks, install other components that are required for your particular Oracle Communications Data Model warehouse, as described in Chapter 4, "Installation of Additional Components."

Unlocking the OCDM_SYS Account

After running the installer the OCDM_SYS account is locked. To unlock this account:

  1. Log in to the database as DBA.

  2. Unlock the account by issuing the following SQL statement.

    alter user ocdm_sys account unlock;
    

Unlocking the OCDM_SAMPLE Account

After installing the Oracle Communications Data Model sample reports, the OCDM_SAMPLE account is locked. To unlock this account:

  1. Log in to the database as DBA.

  2. Unlock the account by issuing the following SQL statement.

    alter user ocdm_sample account unlock identified by password;
    

Limiting User Privileges When You have Installed the Sample Reports

By default, when you perform a Sample Reports type of Oracle Communications Data Model installation, the sample reports connect to OCDM_SYS schema directly. For security reasons, you may want to grant only select privileges to users who will be working with these reports. To grant only select privileges, perform the following steps:

  1. Create a dedicated reporting user (for example, OCDM_Report).

  2. Grant select privilege for all Oracle Communications Data Model tables required for reporting to the user you created in Step 1. The easy way is to grant the select privilege for all Oracle Communications Data Model tables, which start with one of the following prefixes: DWA, DWB, DWD, DWR, DWL.

  3. Create a view (or synonym) in OCDM_REPORT schema, pointing to the OCDM_SYS tables.

  4. In the Oracle Business Intelligence Suite Enterprise Edition repository, change the connection information to point to the new schema.

Configuring the Working OLAP Environment

To set up a working OLAP environment for an Oracle Communications Data Model warehouse, configure the database with the following parameter and configuration settings:

  • Set sga_target to 35% of available memory.

  • Set pga_aggregate_target to 35% of available memory

  • Set olap_page_pool_size=0. (This specifies dynamic page pool.)

  • Set _olap_page_pool_hi=30 (that is, lower than default of 50).

  • Set _olap_parallel_update_threshold and _olap_parallel_update_small_threshold to a high value (for example, ~2Gb.. 2147483647). These settings turn off parallel update for the analytic workspace.

  • Set memory_max_target to value greater than SGA and PGA settings. This is the maximum amount of memory used for both SGA and PGA. The SGA and PGA settings specified are the minimum settings. (Note that failure to set memory_max_target leads to failure of instance startup (the next time these settings are validated which occurs if spfile had an older and distinct setting for memory_max_target).

The following statements illustrate changing these settings.

alter system set sga_target=1365M scope=spfile;
alter system set pga_aggregate_target=1365M scope=spfile;
alter system set memory_max_target=3030M scope=spfile;
alter system set olap_page_pool_size=0 scope=spfile;
alter system set "_olap_parallel_update_small_threshold"=2147483647 scope=spfile;
alter system set "_olap_page_pool_hi"=30 scope=spfile;
alter system set job_queue_processes=5 scope=spfile;
shutdown immediate;
startup;

Reenabling Oracle Database Vault

If you are using the Oracle Database Vault and you disabled it before installation as described in "Disabling Oracle Database Vault", reenable Oracle Database Vault by performing the following steps:

  1. Shutdown the database, Database Control console process, and listener. For example on UNIX systems, ensure that the environment variables, ORACLE_HOME, ORACLE_SID, and PATH are correctly set. Log in to SQL*Plus as user SYS with the SYSOPER privilege and shut down the database. Then from the command line, stop the Database Control console process and listener. For example:

    sqlplus sys as sysoper
    Enter password: password
    SQL> SHUTDOWN IMMEDIATE
    SQL> EXIT
    $ emctl stop dbconsole
    $ lsnrctl stop listener_name
    

    For Oracle RAC installations, shut down each database instance as follows:

    $ srvctl stop database -d db_name
    
  2. Enable Oracle Database Vault.

    cd $ORACLE_HOME/rdbms/lib
    make -f ins_rdbms.mk dv_on
    make -f ins_rdbms.mk ioracle
    
  3. Startup the Oracle Database, Database Control console process, and listener. For example, on UNIX systems, log in to SQL*Plus as user SYS with the SYSOPER privilege and restart the database. Then from the command line, restart the Database Control console process and listener. For example:

    sqlplus sys as sysoper
    Enter password: password
    SQL> STARTUP
    SQL> EXIT
    $ emctl start dbconsole
    $ lsnrctl start listener_name
    

    For Oracle RAC installations, restart each database instance as follows:

    $ srvctl start database -d db_name
    
  4. For Oracle RAC installations, repeat these steps for each node on which the database is installed.

For more information, see Oracle Database Vault Administrator's Guide.

Ensuring Oracle Communications Data Model Objects are Valid

To ensure that all Oracle Communications Data Model objects are valid, log in to the database as DBA and recompile all objects in ocdm_sys by issuing the following SQL statements:

exec utl_recomp.recomp_serial('OCDM_SYS');

Ensuring PGA_AGGREGATE_TARGET is Set to the Proper Value

For good performance, you need to ensure that the PGA_AGGREGATE_TARGET is set to the proper value which depends on the physical RAM of your Database Server. You also need to ensure that the WORKAREA_SIZE_POLICY parameter is set to AUTO.

See Also:

For information on tuning the PGA_AGGREGATE_TARGET initialization parameter, see Oracle Database Performance Tuning Guide.

Note:

Setting PGA_AGGREGATE_TARGET to a nonzero value has the effect of automatically setting the WORKAREA_SIZE_POLICY parameter to AUTO.

Installing Oracle Business Intelligence Suite Enterprise Edition Catalog for Oracle Communications Data Model

After Oracle Business Intelligence Suite Enterprise Edition is installed, follow this step and then install the Oracle Business Intelligence Suite Enterprise Edition catalog for Oracle Communications Data Model, as specified in "Installing RPD and Web Catalog for Oracle Business Intelligence Suite Enterprise Edition".

Tip:

In these directions, replace BIEE_HOME with the name of the directory where Oracle Business Intelligence Suite Enterprise Edition is installed, and replace BIEE_DATA_HOME with the name of the directory where Oracle Business Intelligence Suite Enterprise Edition data is stored.

Add a definition for ocdm_db for the Oracle Communications Data Model repository to use when connecting to the database. Add this definition to the file $ORACLE_HOME/network/admin/tnsnames.ora:

ocdm_db =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = hostname.domain)(PORT = port-number))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = SID) # Change your SID, Hostname, and Listener PortNumber
)
)

Tip:

Be careful to split these commands properly when you add them to the file; for example, do not add them as one long concatenated line of code.

Installing RPD and Web Catalog for Oracle Business Intelligence Suite Enterprise Edition

If you installed the Oracle Communications Data Model Oracle sample reports, you need to deploy the Oracle Communications Data Model RPD and Web Catalog on the Business Intelligence Suite Enterprise Edition 11g instance. For more information on deploying RPD and Web Catalog in BIEE, see Oracle Fusion Middleware System Administrator's Guide for Oracle Business Intelligence Enterprise Edition.

After you use the installer to install the sample reports, you can find the RPD file and the Web Catalog file in the $ORACLE_HOME/ocdm/report directory:

ocdm.rpd

ocdmwebcat.zip

Before you deploy the Web Catalog, you need to unzip ocdmwebcat.zip.

Perform the following steps to deploy the Oracle Communications Data Model RPD and Web Catalog.

  1. Use your browser to open the weblogic Enterprise Manager portal:

    http://SERVERNAME:7001/em
    

    Log in with the weblogic admin ID and password.

    From the Business Intelligence tab select coreapplication, then select Deployment and click Repository. Next deploy the RPD and Web Catalog.

    Note:

    When you deploy the RPD you need to provide an RPD password. Contact Oracle Support to obtain a temporary RPD password.
  2. Use your browser to open the weblogic console portal:

    http://SERVERNAME:7001/console/login/LoginForm.jsp
    

    Log in with your weblogic admin ID and password. Go to your security realm and create a user named ocdm and set a password for this user.

  3. Follow the instructions to "Refreshing User GUIDs" to update the GUIDs. For more information, see Oracle Fusion Middleware Security Guide for Oracle Business Intelligence Enterprise Edition.