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Troubleshooting Problems with an Event Polling Table

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If you experience problems with cache polling, you can search the Siebel Analytics Server activity logs for any entries regarding the server's interaction with the event table.

• The NQServer.log file logs activity automatically about the Siebel Analytics Server. The default location for this file is the Log folder in the Siebel Analytics Server software installation folder. Log entries are self-explanatory and can be viewed using a text editor.
• When the Siebel Analytics Server polls the event table, it will log the queries in the NQQuery.log file using the administrator user ID unless the logging level for the administrator is set to 0. You should set the logging level to 2 for the Siebel Analytics Server Administrator user ID to provide the most useful level of information. The default location for the NQQuery.log file is the Log folder in the Siebel Analytics Server software installation folder. For more information about user-level logging, see Administering the Query Log.

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