Siebel Analytics Platform Installation and Configuration Guide > Administering Analytics Servers > Stopping the Analytics Servers >

Stopping Siebel Analytics Server When Regular UNIX Commands Fail

Analytics License: All licenses.

Operating System: UNIX only.

When the Siebel Analytics Server starts, the process utilizes additional processes and resources that may fail to stop cleanly when the Siebel Analytics Server is shut down, for one of the following reasons:

• The environment has been set up with sa.sh or sa.csh, and you are using the command:

  nqsshutdown.exe -u Administrator

• Shared memory may be used by the user ID running Siebel Analytics Server.

  NOTE:  Check IPC resources using the command ipcs, and use the command ipcrm to remove the resource.

If you cannot shut down the Siebel Analytics Server cleanly with the regular commands, use the following procedure.

To stop the Siebel Analytics Server using forcestop

1. Set up DISPLAY.
2. While running telnet, use one of the commands in the following table.

   Shell	Command
   Bourne, Korn, or bash	run-sa.sh forcestop
   C	run-sa.csh forcestop