5 Central Office

This chapter describes the parameters and system configurations available for configuring the Oracle Retail Central Office application.

Central Office Parameters

This section describes the parameters for the Central Office application. The parameters are itemized in tables by parameter group. For a description of the information in this table, see Table 3-1.

Table 5-1 describes the parameters in the Central Office parameter group.

Table 5-1 Central Office Parameter Group

Parameter	Attribute	Description
Accepted Tender Issuers	Function	Defines the tenders available as search criteria in the Tender Type field of the Search by Signatures Captured screen.
	Allowed Values	AmEx, American Express, Discover, MasterCard, Visa, House Card, House Card2, House Card 3, Diners Club, JCB
	Default Value	AmEx, American Express, Discover, MasterCard, Visa, House Card, House Card2, House Card 3, Diners Club, JCB
	Entry Field Type	List
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Central Office
	Resides in XML, Database, or Properties File	XML
	XML Name	AcceptedTenderIssuers
Accepted Tender Types	Function	Sets the tender search options available in Transaction Tracker. Note: E-Check is not supported as a tender outside the United States.
	Allowed Values	Cash, Check, Coupon, Credit, Debit, E-Check, Gift Card, Gift Cert, Mail Check, Mall Cert, Money Order, Purchase Order, Store Credit, Travel Check
	Default Value	Cash, Check, Coupon, Credit, Debit, E-Check, Gift Card, Gift Cert, Mail Check, Mall Cert, Money Order, Purchase Order, Store Credit, Travel Check
	Entry Field Type	List
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Central Office
	Resides in XML, Database, or Properties File	XML
	XML Name	AcceptedTenderTypes
Bypass Task And Workflow On Import	Function	Determines whether a data import job, which arrives on an incoming queue to Central Office, goes through the Data Management approvals on import or goes straight to import into the database.
	Allowed Values	Yes, No
	Default Value	Yes
	Entry Field Type	Discrete
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Central Office
	Resides in XML, Database, or Properties File	XML
	XML Name	BypassTaskAndWorkflowOnImport
Days To Keep Notifications	Function	Determines how many days of messages to be kept in the system before they get purged.
	Allowed Values	1 to 10
	Default Value	1
	Entry Field Type	Numeric
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Central Office
	Resides in XML, Database, or Properties File	XML
	XML Name	DaysToKeepNotifications
Default Hierarchy To Top Level	Function	Determines whether a user, to whom a hierarchy node has not been assigned, can perform hierarchy-based queries.
	Allowed Values	Yes, No If set to Yes, defaults access to the highest level of the hierarchy. If set to No, hierarchy-based queries are not allowed.
	Default Value	Yes
	Entry Field Type	Discrete
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Central Office
	Resides in XML, Database, or Properties File	XML
	XML Name	DefaultHierarchyToTopLevel
Maximum Search Results	Function	Sets the maximum number of matches to display after searching for entries through Transaction Tracker.
	Allowed Values	1 to 999
	Default Value	100
	Entry Field Type	Numeric
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Central Office
	Resides in XML, Database, or Properties File	XML
	XML Name	MaximumSearchResults
Non Editable Groups	Function	Defines the security groups that are not editable through the Groups subtab under the Admin tab. The application server must have a group with access to every role in order for the application to run. Note: The retailer is advised to include at least one group with access to all roles in this parameter.
	Allowed Values	Defined by the retailer
	Default Value	Administrator
	Entry Field Type	List
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Central Office
	Resides in XML, Database, or Properties File	XML
	XML Name	NonEditableGroups
Signature Format	Function	Sets the format in which signatures are stored in the central transaction database. This parameter is checked on display of the Signature Capture View to determine proper conversion for display of the signature.
	Allowed Values	image/svg + xml, image/png image/svg + xml means scalable vector graphic XY coordinates. image/png means portable network graphic.
	Default Value	image/svg + xml
	Entry Field Type	Discrete
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Central Office
	Resides in XML, Database, or Properties File	XML
	XML Name	SignatureFormat
Start of Week	Function	Determines, for reporting, the start day when reports are run on a Week to Date basis.
	Allowed Values	Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
	Default Value	Sunday
	Entry Field Type	Discrete
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Central Office
	Resides in XML, Database, or Properties File	XML
	XML Name	StartOfWeek

Table 5-2 describes the parameter in the Password Policy parameter group. This parameter group is hidden.

Table 5-2 Central Office Password Policy Parameter Group

Parameter	Attribute	Description
Temporary Password Length	Function	Sets the length of the random temporary password generated by the system.
	Allowed Values	7 to 12
	Default Value	12
	Entry Field Type	Numeric
	When the Modification Takes Effect	Immediately
	Applications Where the Parameter Can be Modified in the User Interface	Back Office, Central Office
	Resides in XML or Database	XML
	XML Name	TemporaryPasswordLength

Table 5-3 describes the parameters in the Transaction ID parameter group.

Table 5-3 Central Office Transaction ID Parameter Group

Parameter	Attribute	Description
Sequence Number Length	Function	Sets the length of the sequence number portion of the transaction ID.
	Allowed Values	4 to 10
	Default Value	4
	Entry Field Type	Numeric
	Applications Affected by Modifications to the Parameter	Point-of-Service, Back Office, Central Office, Returns Management
	When the Modification Takes Effect	At restart of application
	Applications Where the Parameter Can be Modified in the User Interface	None
	Resides in XML, Database, or Properties File	XML
	XML Name	SequenceNumberLength
Store ID Length	Function	Sets the length of the store ID portion of the transaction ID.
	Allowed Values	5 to 7
	Default Value	5
	Entry Field Type	Numeric
	When the Modification Takes Effect	At restart of application
	Applications Affected by Modifications to the Parameter	Point-of-Service, Back Office, Central Office, Returns Management
	Applications Where the Parameter Can be Modified in the User Interface	None
	Resides in XML, Database, or Properties File	XML
	XML Name	StoreIDLength
Workstation ID Length	Function	Sets the length of the workstation ID portion of the transaction ID.
	Allowed Values	3 to 5
	Default Value	3
	Entry Field Type	Numeric
	Applications Affected by Modifications to the Parameter	Point-of-Service, Back Office, Central Office, Returns Management
	When the Modification Takes Effect	At restart of application
	Applications Where the Parameter Can be Modified in the User Interface	None
	Resides in XML, Database, or Properties File	XML
	XML Name	WorkstationIDLength

Central Office System Configurations

This section describes the system configurations for the Central Office application. For a description of the information in this table, see Table 3-3.

For information on the Audit Log system configurations, see Table 7-1. For information on the Password Policy system configurations, see Table 7-2.

Table 5-4 describes the Central Office system configurations.

Table 5-4 Central Office System Configurations

System Configuration	Attribute	Description
Digits Unmasked Card First	Function	Sets the number of digits (first digits from the credit card, house card, or gift card) of the customer's card that the operator must enter when performing a search by credit card, house card, or gift card in Transaction Tracker.
	Allowed Values	1 to 6
	Default Value	6
	Entry Field Type	Numeric
	When the Modification Takes Effect	Immediately
	Applications Affected by Modifications to the Parameter	Central Office
	Applications Where the Parameter Can be Modified in the User Interface	None
	Resides in XML, Database, or Properties File	Properties File This system configuration is defined in the following file: application.properties The property name is digits.unmasked.card.first.
	XML Name	None
Digits Unmasked Card Last	Function	Sets the number of digits (last digits from the credit card, house card, or gift card) of the customer's card that the operator must enter when performing a search by credit card, house card, or gift card in Transaction Tracker.
	Allowed Values	1 to 4
	Default Value	4
	Entry Field Type	Numeric
	When the Modification Takes Effect	Immediately
	Applications Affected by Modifications to the Parameter	Central Office
	Applications Where the Parameter Can be Modified in the User Interface	None
	Resides in XML, Database, or Properties File	Properties File This system configuration is defined in the following file: application.properties The property name is digits.unmasked.card.last.
	XML Name	None
Digits Unmasked MICR First	Function	Sets the number of digits (first digits from the check's MICR number) of the customer's MICR number that the operator must enter when performing a search by check in Transaction Tracker.
	Allowed Values	2 to 9
	Default Value	9
	Entry Field Type	Numeric
	When the Modification Takes Effect	Immediately
	Applications Affected by Modifications to the Parameter	Central Office
	Applications Where the Parameter Can be Modified in the User Interface	None
	Resides in XML, Database, or Properties File	Properties File This system configuration is defined in the following file: application.properties The property name is digits.unmasked.micr.first.
	XML Name	None
Digits Unmasked MICR Last	Function	Sets the number of digits (last digits from the check's MICR number) of the customer's MICR number that the operator must enter when performing a search by check in Transaction Tracker.
	Allowed Values	3 to 4
	Default Value	4
	Entry Field Type	Numeric
	When the Modification Takes Effect	Immediately
	Applications Affected by Modifications to the Parameter	Central Office
	Applications Where the Parameter Can be Modified in the User Interface	None
	Resides in XML, Database, or Properties File	Properties File This system configuration is defined in the following file: application.properties The property name is digits.unmasked.micr.last.
	XML Name	None