Refer to the Interoperability page in the Product Center at one.bea.com/support for the latest information on supported operating systems, application servers, databases, and browsers.

At the time of release, Collaboration 4.5 supports the following:

• Operating Systems: Windows 2003 Server SP2; Solaris 9, 10; Red Hat Linux ES 5; SuSe Linux 10; AIX 5L v5.3; HPUX 11i v2, HPUX 11i v3.
• Application Servers: Tomcat 6.0 (default embedded); BEA WebLogic Server 10.0.
• Database Servers: SQL Server 2005, SQL Server 2005 SP2; Oracle versions 9.2.0.7, 10.1.0.3, and 10.2.0.x, including RAC configuration.
• Browsers: Internet Explorer 6.0 and 7.0; Firefox 2.0; Safari 2.0 and 3.0. Refer to the Installation and Upgrade Guide for BEA AquaLogic Interaction Collaboration 4.5 for more detailed browser support information.
• Microsoft Office (For Office Plug-In): MS Office 2003 on Windows XP SP2; MS Office 2007 on Windows XP SP2.

Refer to the Interoperability page in the Product Center at support.plumtree.com for the latest information on supported BEA products.

At the time of release, Collaboration 4.5 supports the following:

• AquaLogic Interaction 6.5
• AquaLogic BPM WorkSpace Extensions 6.1
• AquaLogic Pathways 1.5

The following product documentation is available at edocs.bea.com/alui/collaboration/docs45/.

The following product documentation is provided with the product distribution:

• RSS Notifications
• Personal notification RSS feed for every user.
• RSS Feed for every object (for example. document, discussion, task, and so on).
• Email Notifications
• Users can define the frequency of summary emails for themselves.
• Email notifications now display user-specific locale and time zone information.
• Administrators may specify credentials to use when sending notifications to an SMTP relay server that requires authentication. (This does not support SMTP relay servers that only accept TLS). 
• Support for multiple SMTP hosts.
• Project Overview
• Drag-and-drop project overview.
• Upload images to the project overview.
• New project overview modules for project members, upcoming tasks and overdue tasks.
• Document Collaboration
• Microsoft Office 2007 plug-in for editing ALI Collaboration documents entirely within the context of Microsoft Office.
• Apply custom properties to collaboration documents.
• AquaLogic Pathways Integration
• Apply Pathways tags to documents, folders, discussions and projects from within Collaboration.
• Apply tags to documents with the Microsoft Office 2007 plug-in.
• Calendars
• Calendar now provides 15 minute time slots instead of 30 minutes. (Issue #41708)
• Add calendar items to Microsoft Outlook via iCal.
• Other enhancements
• Users can now select entire portal groups when clicking the Notify button inside a project. Users no longer have to select individual users one by one. (Issue #61537)
• Users with the Manage Collaboration activity right can set the maximum size of a project to be greater than the global maximum project size. (Issue #54645)
• In Tasks portlets, users can now filter tasks based on status. (Issue #58232)

• When upgrading to Collaboration 4.5, it might take several hours for Collaboration to complete migrating data to the AL Notification service when you start the Collaboration service for the first time. You can monitor this data migration process using ALI Logging Spy. (Issue #66929)
• After upgrading to Collaboration 4.5 from any previous version, we recommend that you rebuild the Collaboration search index. This feature can be accessed through Collaboration Administration.
• Collaboration 4.5 is not compatible with versions of the portal prior to 6.5 (including 5.0.x, 6.0 and 6.1.x).
• When importing the collaboration.pte file during installation, the message "Dropped ACL due to missing User or Group dependency" in the migration log can be safely ignored. (Issue #45756)
• If migration of Collaboration's pte file fails, the cause may be the license.bea. Run diagnostic.bat (ptportal/6.1/bin). If Step #9 fails, there is a problem with the license settings. This will prevent portal and search from starting up properly, and will result in failure for the package import. (Issue #59444)
• Upgrading from 4.2 MP1 to 4.5 does not transfer WebDav configuration settings during upgrade. (Issue #66484)
  

• Security vulnerability: A Collaboration file download servlet could allow users to access system files on the machine where Collaboration is deployed. (Issue #66700)
• Collaboration Office tools Add-in (Japanese) fails on MS Word with Office XP on Windows XP SP2. (Issue #54373)
• Maximum document upload size is not enforced when uploading documents via WebDAV. (Issue #61055)
• Email-a-project:
• No message is created when sending an e-mail with both embedded images and attachments to a discussion. (Issue #61727)
• Sending e-mail to a discussion is rejected when too many characters (for example, more than 255) exist in the subject line. (Issue #57938)
• Email notifications:
• If one email address in a subscription list is invalid and causes the SMTP relay server to throw back a 550 5.1.1 User Unknown error, it causes the notification server to generate an exception and none of the subscription emails for the valid email addresses are sent out. (Issue #52981)
• Enhanced task notification information includes task description, start date, end date, and risk. (Issue #47784)
• Notification email times are always in GMT time. (Issue #51069)
• User names that contain non-ASCII characters do not display correctly in user pickers. (Issue #45025)
• A conflict arises between projects auto-generated by two subcommunities with the same name. (Issue #60252)
• In 508 or 'simple' mode attempting to access a project template's settings in a 400 error. (Issue #60324)
• Gantt chart doesn't show arrow if a task has a dependent task and start date is the same as dependent task's due date. (Issue #62814)

• The Phone Home feature in the Configuration Manager is not supported for use by customers unless directed to do so by customer support.  (Issue #68098)
• The WebEdit functionality in Collaboration consumes multiple user sessions in the portal. If this functionality is used with a portal running with an SDK license, the user session limit will be exhausted quickly. Additional users will not be able to log in to the portal until one of the existing sessions has expired or the portal is restarted. (Issue #54472)
• The APIs for managing Collaboration subscriptions in the Interaction Development Kit ("IDK") have been deprecated and are no longer supported. (Issue #67376)
• Document Management
• Cannot upload document larger than 350kb on collaboration environment with SSL enabled and ALI is running on WebLogic Server.  (Issue #67466)
• Modified custom property values do not get applied after republishing a document to the Knowledge Directory. (Issue #67145)
• When publishing to the Knowledge Directory, a space (" ") may be entered as the value for custom property that is "required to publish." An error occurs, however. (Issue #66610)
• An Internal Server Error returns when the file size reaches the maximum project size during bulk upload. (Issue #52442)
• Versions of ALI Collaboration prior to 4.1 allowed the '#' character in documents and folders; however, these documents and folders cannot be accessed via WebDAV so it is no longer possible to create a document or folder with '#' in the name. (Issue #44909)
• When creating a shortcut to a document and deleting the original file, users can still search on the document from the Project Explorer. When clicking on the shortcut, users receive an error message. (Issue #67531, #67530)
• It is not possible to view details for document folders whose name contains a '/' (forward slash). The '/' character should be removed from all folder names. Document folders created in Collaboration 4.x will not contain the '/' character in the name, but folders created in versions of Collaboration prior to 4.0 may have included this character. (Issue #58642)
• WebEdit and WebFolders
• WebFolder mapping does not work on Vista. This is a Vista -- not a Collaboration -- issue. In order to fix this problem, you must download "Software Update for Web Folders (KB907306)" from Microsoft and install it on the Vista machine. (Issue #64731)
• WebEdit and WebFolders do not work correctly on clients running Office 2007 and Microsoft Vista. (Issue #60153)
  
  WORKAROUND: The client will need to run its Office applications in "Windows XP compatibility mode" (meaning they run as if they were running on Windows XP). This needs to be done on every client machine for the three Office applications: Word, Excel, and Powerpoint. The process for running these applications in Compatibility Mode is as follows:
  
      1. Locate the executable. For example: C:\Program Files\Microsoft Office\Office12\WINWORD.exe .
      2. Right-click on the executable, and click Properties.
      3. Navigate to the Compatibility tab.
      4. Select the Run this program in compatibility mode for: box . Choose Windows XP (Service Pack 2) in the drop-down menu.
• WebDAV may not function correctly if the WebDAV extensions are set to Allowed instead of Prohibited on the portal server gatewaying the traffic. This only applies when running the .NET version of the portal. (Issue #50584)
• When changing a Collaboration folder through Web folders, all the files underneath are treated as newly-uploaded files and generate subscription e-mails for every file. (Issue #52395)
• When using Firefox, the Collaboration window does not refresh after checking it in or out via WebEdit. Therefore the file state does not appear to update (Issue #47583)
• It is not possible to open two Microsoft PowerPoint files simultaneously via WebDAV. (Issue #47769)
• When editing files through Web folders, if the full Web folder path is greater than 229 characters, opening in Edit mode causes a DDE error. (Issue #47801)
  WORKAROUND: Make sure that the path of the file contains fewer than 230 characters. To do this, use one of the following methods.
  
      -- Rename the file so it has a shorter name.
      -- Rename one or more folders that contain the file so that they have shorter names.
      -- Move the file to a folder that has a shorter path name.
• WebEdit may not work in a multi-domain environment using SSL. The workaround is to modify Collaboration's config.xml file to < nonGatewayedAccess enabled="yes"/> (Issue #58576)
• Office 2007 Plug-in
• The Office 2007 Plug-in provided in this release is not compatible with Windows Vista. (Issue #67636)
• The Advanced section of Office Ribbon does not work when the Collaboration document or folder name contains non-ASCII characters. (Issue #65326)
• The Microsoft Office 2003 Plug-in does not support Asian languages. (Issue #47153)
• Pathways Integration
• AL Pathways tags with non-ASCII characters that are applied from the Collaboration project or the Office 2007 ribbon are not passed to Pathways correctly. (Issue #67324)
• AL Pathways tags with Asian characters that are applied from the Collaboration project or the Office 2007 ribbon are not encoded correctly. (Issue #67423)
• Other
• RSS feed authentication: Basic authentication user name and password for RSS feeds does not support multi-byte characters. (Issue #67920)
• Project overview: Wide project overview modules may not display properly if dragged onto narrow columns. (Issue #66787)
• Manage Project: A project image cannot be uploaded before the project is created. To upload a project image, first create the project. Then go to Manage Project and upload the image. (Issue #64174)
• Projects whose names contain the following characters will no longer be displayed as Web folders: \ / * ? < > | #. New projects with these characters in their names can still be created, but the person creating projects with these characters will receive a warning. (Issue #47479)
• Customers using Oracle might see the error "No more data available to read" in collaboration.log if statistics are not run on the database. All Oracle deployments must follow the steps in KB article DA_232966 to prevent this error.
• Experience Definition URLs include user-specific fragments that preserve the correct look and feel of Experience Definitions for individual users. These URLs are cached by the Notification Service. If a portal user changes his or her login domain, the cached Experience Definition URLs for that user becomes invalid. There are other, less-common reasons why Experience Definition URLs can become invalid. If you are experiencing the same problem for a different reason, restarting the Notification Service will most likely resolve the problem. (Issue #58836)
• If users encounter an error when creating an announcement or a discussion message in a multi-domain environment using SSL, it may be necessary to disable the Rich Text Editor by modifying Collaboration's config.xml to <richtexteditor enabled="no"/> (Issue #58569)
• When clicking the New or Edit discussion message button you might be prompted to download "blank.html". This only happens with certain versions of Internet Explorer 6 and can be ignored. We recommend that you upgrade to the latest service pack for Internet Explorer. (Issue #47329)
• If nonGatewayedUploads is set to "yes" in config.xml (by default it is set to "no"), it may be necessary to modify the URL specified in the nonGatewayedUploads node to add a "/collab" to the end of the URL if the URL does not already contain this. (Issue #57749)
• User with Write permissions cannot attach a file to a discussion after canceling out of the Attach Document editor. The user will need to log in again or have their permissions elevated to Editor. (Issue #65015)
• Security settings do not get saved properly when new event is created. (Issue #63397)
• MS-Project files exported in an operating system in a locale other U.S. cannot be imported into Collaboration. (Issue #64144)

• When upgrading to Collaboration 4.5, it might take several hours for Collaboration to complete migrating data to the AL Notification service when you start the Collaboration service for the first time. You can monitor this data migration process using ALI Logging Spy. (Issue #66929) April 24, 2008
• Rebuilding the Collaboration search index creates temporary files on bea\alui\ptcollab\4.5\tmp that are not later removed by the indexing agent. These files need to be manually deleted. (Issue # 69367) June 1, 2008