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Oracle® WebCenter Collaboration Installation and Upgrade Guide, Volume 1
10g Release 3 (10.3) for Adobe FrameMaker 7.2 or higher, on Windows
E13695-01
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4 Installation

This chapter describes how to install Oracle WebCenter Collaboration. If you are upgrading from an earlier version, refer first to Chapter 5, "Upgrade."

To install Oracle WebCenter Collaboration:

  1. Ensure that you have met the prerequisites for installation. For details, see Section 2, "Installation Prerequisites".

  2. Create the Oracle WebCenter Collaboration database. For details, see Section 4.1, "Creating the Oracle WebCenter Collaboration Database".

  3. Grant group and user access rights to Oracle Inventory directories. For details, see Section 4.2, "Granting User and Group Access Rights to Oracle Inventory Directories"

  4. Install the Oracle WebCenter Collaboration components. For details, see Section 4.3, "Installing the Oracle WebCenter Collaboration Components".

  5. (Optional) Deploy Oracle WebCenter Collaboration on WebLogic Server. By default, Oracle WebCenter Collaboration is deployed on the Embedded Servlet Engine. You only need to perform this step if you want to deploy Oracle WebCenter Collaboration on WebLogic Server instead of the Embedded Servlet Engine. For details, see Section 4.4, "Deploying Oracle WebCenter Collaboration on WebLogic Server".

  6. Script the portal and Oracle WebCenter Collaboration databases. For details, see Section 4.5, "Scripting the Oracle WebCenter Collaboration and Portal Databases".

  7. Import the Oracle WebCenter Collaboration migration package. For details, see Section 4.7, "Importing the Oracle WebCenter Collaboration Migration Package".

  8. (Image Service on IIS only) Configure the Image Service to work properly with the Notification Service. For details, see Section 4.8, "Starting and Verifying the Installation".

  9. Start Oracle WebCenter Collaboration and verify operation. For details, see Section 4.8, "Starting and Verifying the Installation".

4.1 Creating the Oracle WebCenter Collaboration Database

This section describes how to create and configure the database used by Oracle WebCenter Collaboration. It is expected that the person setting up the Oracle WebCenter Collaboration database has a strong understanding of database system administration.


Note:

The Oracle WebCenter Collaboration and portal databases must be the same vendor and version and they must reside on the same physical machine.

To set up the Oracle WebCenter Collaboration database, follow the steps in the subsection appropriate to your environment:

4.1.1 Creating and Configuring the Oracle WebCenter Collaboration Database on Microsoft SQL Server

This section describes how to create and configure the Oracle WebCenter Collaboration database on Microsoft SQL Server.

To set up the Oracle WebCenter Collaboration database on Microsoft SQL Server:

  1. Configure the SQL Server instance to use SQL Server and Windows Authentication mode.

  2. Create the Oracle WebCenter Collaboration database:

    1. Set the Oracle WebCenter Collaboration database name to the name you specified for the Oracle WebCenter Collaboration database when you completed the worksheets provided in the Configuration Worksheets for Oracle WebCenter Collaboration 10.3.

    2. Verify that the initial size of the Oracle WebCenter Collaboration database is sufficient for your Oracle WebCenter Collaboration deployment. For a relatively small installation, configure a database that is at least 100 MB. For a large enterprise with as many as 20,000 users, configure a database that is as large as 1 GB.

  3. Create the Oracle WebCenter Collaboration database user login:

    1. Create the Oracle WebCenter Collaboration database user login with the login name you designated when you completed the worksheet provided in the Configuration Worksheets for Oracle WebCenter Collaboration 10.3.

    2. Configure the Oracle WebCenter Collaboration database user login to use SQL Server Authentication.

    3. Set the Oracle WebCenter Collaboration database user login password to the password you designated when you completed the worksheet provided in the Configuration Worksheets for Oracle WebCenter Collaboration 10.3.

    4. Set the Oracle WebCenter Collaboration database user login's default database to the Oracle WebCenter Collaboration database.

    5. Grant the Oracle WebCenter Collaboration database user login the db_owner role for the Oracle WebCenter Collaboration database.

  4. Create a schema for the Oracle WebCenter Collaboration database with the schema name you designated when you completed the worksheets provided in the Configuration Worksheets for Oracle WebCenter Collaboration 10.3. This name must be the same as the Oracle WebCenter Collaboration database user name.

  5. In the Oracle WebCenter Collaboration database user's login properties, navigate to the User Mapping page.

  6. Set the default schema of the Oracle WebCenter Collaboration database user login to the new schema of the same name.

4.1.2 Configuring an Oracle Database for Oracle WebCenter Collaboration

Oracle WebCenter Collaboration does not use its own Oracle database. Instead, the Oracle WebCenter Collaboration schema is added to the existing Oracle database that contains the portal schema.

Before installing Oracle WebCenter Collaboration verify that you have a correctly installed and configured the Oracle portal database. Confirm that the open_cursors parameter in the Oracle initialization file is set to greater than 1000. This parameter should have been set correctly during the portal database set up.

4.2 Granting User and Group Access Rights to Oracle Inventory Directories

(Linux/UNIX only) Oracle Inventory contains files that provide the Oracle Universal Installer with the locations of the ORACLE_HOME directories on a particular machine. For Oracle Inventory to function properly, the user that installs Oracle WebCenter Collaboration must have access rights to the directories that contain Oracle Inventory's files. This section describes how to run the ouais.sh shell script, which sets user and group access rights for these directories.


Note:

You do not need to perform this procedure if you are installing Oracle WebCenter Collaboration on Windows.

If you are installing Oracle WebCenter Collaboration on Linux or UNIX operating systems, you do not need to perform this procedure if, as the same user that is installing Oracle WebCenter Collaboration, you have already installed at least one of the following products on the same machine on which you are installing Oracle WebCenter Collaboration:

  • Oracle WebCenter Interaction 10.3

  • Oracle WebCenter Analytics 10.3

  • Oracle WSRP Consumer 10.3

  • Oracle WebCenter Interaction Identity Service for LDAP 10.3

  • Oracle WebCenter Content Service for Documentum 10.3


To grant user and group access rights to Oracle Inventory directories:

  1. Log in to the remote server host computer as the root user.

  2. Copy the ouais.sh script to the machine onto which you will be installing Oracle WebCenter Collaboration.

    This script is located in the same location as the Oracle WebCenter Collaboration installer file.

  3. Change the current directory (cd) be the directory to which you copied the ouais.sh script.

  4. Run the ouais.sh shell script.

    As arguments to the script, specify the user and group that will be running the Oracle WebCenter Collaboration installer. For example, you would use the following command to run the ouais.sh script from the root shell:

    ./ouais.sh -u <oracleuser> -g <oraclegroup>

    The ouais.sh script creates the Oracle Inventory directory if it did not exist before you ran the script. Additionally, the script grants user and group ownership to the directories that contain the files that are used by Oracle Inventory.

4.3 Installing the Oracle WebCenter Collaboration Components

This section describes how to install the Oracle WebCenter Collaboration components.

The Oracle WebCenter Collaboration components are:

  1. Collaboration Web UI: This is the core Oracle WebCenter Collaboration application. It is required.

  2. Image Service Files: This required component installs the necessary images, styles, user interface controls, Java applets, and online help for Oracle WebCenter Collaboration. Install these files on the same machine on which the portal's Image Service is installed.

Search Service: This required component enables Oracle WebCenter Collaboration items to be indexed and searched for in the portal. One instance of the Search Service should be installed per instance of Oracle WebCenter Collaboration, however a single instance can be reused in low traffic deployments.


Note:

(Windows Only) When installing the Search Service component, the Oracle WebCenter Collaboration installer checks if a necessary Visual Studio 2005 patch is installed on your server. If the patch is not installed, you must choose to either allow the Oracle WebCenter Collaboration installer to install the patch immediately, or manually install the patch at the time of your choosing.

When performing a clean install, you can install the Oracle WebCenter Collaboration components in any order; however, you should not start any of the components until all components are installed.


Note:

Oracle WebCenter Collaboration uses the Notification Service to send emails from Oracle WebCenter Collaboration to end users and to serve RSS feeds if that feature is enabled. The Notification Service is included with the Oracle WebCenter Interaction installer and is a required component of Oracle WebCenter Interaction. The Notification Service should be installed and configured as part of your Oracle WebCenter Interaction installation.

4.3.1 Launching the Oracle WebCenter Collaboration Installer

This section describes how to launch the Oracle WebCenter Collaboration installer.

To install Oracle WebCenter Collaboration, you must have administrator rights on the machine where you are running the installer.


Note:

If you have previously run the installer and a properties file has been created, you may run the installer silently based on the values in the file. Refer to Appendix B, "Silent Properties File" for information on how to run a silent install.

To install Oracle WebCenter Collaboration:

  1. Launch the Oracle WebCenter Collaboration installer by performing the following:

    • UNIX/Linux:

      • Log in to the Oracle WebCenter Collaboration host machine as the local administrator.


        Note:

        For UNIX/Linux installations, you must run the Oracle WebCenter Collaboration installer as the user that you specified in the procedure Section 4.2, "Granting User and Group Access Rights to Oracle Inventory Directories" . You specified the user who will run the product installer as an argument to the ouais.sh script.

      • Copy the WebCenterCollaboration_10.3.0.0.0 installer to a temporary location and run it as follows: $ ./WebCenterCollaboration_10.3.0.0.0

    • Windows:

      • Log in to the Oracle WebCenter Collaboration host machine as the local administrator.

      • Copy the WebCenterCollaboration_10.3.0.0.0.exe installer to a temporary location.

      • Close all unnecessary windows and applications.

      • Double-click WebCenterCollaboration_10.3.0.0.0.exe to launch the installer.

  2. Complete the installation wizard pages according to the settings you planned when you completed the installation worksheets provided in Configuration Worksheets for Oracle WebCenter Collaboration 10.3.

The following tables describe the Oracle WebCenter Collaboration installer wizard pages. The installer wizard pages that appear vary according to your configuration and the selections you choose.

Table 4-1 Oracle WebCenter Collaboration Installer Wizard Pages

Wizard Page Description

Introduction

Provides general information on using the installer.

Choose Components

Select Custom or Complete.

If you select Complete, a full set of Oracle WebCenter Collaboration components are installed. If you select Custom, you can select individual components to install according to your deployment plan.

Choose Install Folder

Accept the default installation folder or select a different folder in which to install Oracle WebCenter Collaboration.

Default:

  • UNIX/Linux: /opt/bea/alui

  • Windows: C:\bea\alui

In the rest of this guide, the default installation folder will be referred to as install_dir.

Database Settings

Enter the database user login name and database name for the Oracle WebCenter Collaboration database.

Portal Settings: Portal Database

Enter the type of database used by the portal. Oracle WebCenter Collaboration must use the same database type as the portal.

Configuration Manager - Update

This page is displayed if an existing installation of Oracle WebCenter Configuration Manager 2.0 is detected. Select if you want to update the password or port information for Oracle WebCenter Configuration Manager or use the existing settings.

Configuration Manager - Port and Password

Type the port number on which you want Oracle WebCenter Configuration Manager to service Oracle WebCenter Collaboration requests.

By default, the port number is 12345. After running the installer, you will be able to access Oracle WebCenter Configuration Manager by using the following URL: https://localhost:port_number.

Also type and confirm the Administrator password that you will use to log into Oracle WebCenter Configuration Manager. The password is case-sensitive.

Path to Image Service Files

Install Image Service files on the computer on which the Image Service is installed. The path should lead to the directory where the Image Service is installed.

  • C:\bea\alui\ptimages (Windows)

  • /opt/bea/alui/ptimages (UNIX)

Before clicking Next, verify that security for the Image Service directory is appropriately configured to allow for installation of the Image Service files.

  • After you have entered the required information, click Next.

Pre-Installation Summary

Review the list of components to be installed.

Click Install.

Launch Configuration Manager

Launch Oracle WebCenter Configuration Manager.

Log in to Oracle WebCenter Configuration Manager using the user name Administrator and the password you specified. Follow the instructions in Oracle WebCenter Configuration Manager to complete all configurations with missing or incorrect settings.

When you have completed all Oracle WebCenter Configuration Manager tasks, return to the installer and click Next.

Application Settings Confirmation

Select Yes if you have completed configuration of the Oracle WebCenter Collaboration settings.

Select No, configure later to complete the installer without configuring the Oracle WebCenter Collaboration settings. You must run Oracle WebCenter Configuration Manager and configure your Oracle WebCenter Collaboration settings before starting Oracle WebCenter Collaboration.

Install Complete

(Windows Only) Choose to restart the system now or restart it manually. The system must be restarted to complete the installation.

Click Done.


4.4 Deploying Oracle WebCenter Collaboration on WebLogic Server

The Oracle WebCenter Collaboration installer automatically deploys Oracle WebCenter Collaboration on the Embedded Servlet Engine. You can choose to deploy Oracle WebCenter Collaboration on WebLogic Server instead of the Embedded Servlet Engine.

Important: If you choose to deploy Oracle WebCenter Collaboration on WebLogic Server, you should disable the BEA ALI Collaboration Service that is installed by the installer on Windows machines. You will not be able to start and stop Oracle WebCenter Collaboration using Oracle WebCenter Configuration Manager.

To deploy Oracle WebCenter Collaboration on WebLogic Server:

  1. Identify a domain on which to deploy Oracle WebCenter Collaboration, or create a new domain. Refer to your WebLogic Server documentation for details on creating a new domain.

  2. In the portal's config.xml file for the domain on which the portal is deployed, add the following line at the end of the <security-configuration> tag:

    <enforce-valid-basic-auth-credentials>false</enforce-valid-basic-auth-credentials>
    

    This disables basic authentication for the domain, and is necessary for WebDAV to work properly.

    The <enforce-valid-basic-auth-credentials> line must be the last entry in the <security-configuration> tag for the setting to take effect.

  3. Add the following text to the setDomainEnv.sh or setDomainEnv.cmd file of the domain:

    • On UNIX/Linux, add the following to setDomainEnv.sh. You must add this as one line of code:

      JAVA_OPTIONS="${SAVE_JAVA_OPTIONS}
      -Dbid.application.config=PT_HOME/settings
      -Dplumtree.application.config=PT_HOME/settings
      -Dbid.application=PT_HOME/ptcollab/10.3.0
      -Dplumtree.application=PT_HOME
      
    • On Windows, add the following to setDomainEnv.cmd. You must add this as one line of code:

      set JAVA_OPTIONS=%SAVE_JAVA_OPTIONS%
      -Dbid.application.config=PT_HOME\settings
      -Dplumtree.application.config=PT_HOME\settings
      -Dbid.application=PT_HOME\ptcollab\10.3.0
      -Dplumtree.application=PT_HOME
      

      Enter the actual value of PT_HOME in the file. PT_HOME is the same value as install_dir. By default, the value for install_dir is /opt/bea/alui on UNIX/Linux and C:\bea\alui on Windows.

  4. Start the WebLogic domain.

  5. Deploy collab.ear, located in the following location, as an application in the Weblogic domain:

    UNIX/Linux: install_dir/ptcollab/10.3.0/webapp/

    Windows: install_dir\ptcollab\10.3.0\webapp\

    Refer to your WebLogic Server documentation for details on how to deploy an application.

  6. Update the Oracle WebCenter Collaboration application settings in Oracle WebCenter Configuration Manager to reflect the correct port numbers for the Oracle WebCenter Collaboration UI:

    1. Launch Oracle WebCenter Configuration Manager.

    2. In the application list on the left, under Collaboration, click Application Settings.

    3. Update the values of HTTP port and HTTPS port with the port numbers used by the Oracle WebCenter Collaboration domain in WebLogic.

    4. Click SAVE.

  7. Update the URL of the Oracle WebCenter Collaboration remote server:

    1. Log in to the portal.

    2. Navigate to the Oracle WebCenter Collaboration remote server object in the Admin Object Directory and open it for editing.

    3. On the Main Settings page, set the port number of the Base URL to the port number of the Oracle WebCenter Collaboration application in WebLogic.

    4. Click Finish.

  8. In Oracle WebCenter Collaboration's config.xml file for the domain on which Oracle WebCenter Collaboration is deployed, add the following line at the end of the <security-configuration> tag:

    <enforce-valid-basic-auth-credentials>false</enforce-valid-basic-auth-credentials>
    

This disables basic authentication for the domain, and is necessary for WebDAV and Oracle WebCenter Collaboration RSS Feeds to work properly.


Note:

The <enforce-valid-basic-auth-credentials> line must be the last entry in the <security-configuration> tag for the setting to take effect.

4.5 Scripting the Oracle WebCenter Collaboration and Portal Databases

After the Oracle WebCenter Collaboration installer has completed installation, you must script the Oracle WebCenter Collaboration and portal databases. You must have administrator privileges for the portal database. Perform the procedure that is appropriate to your database vendor.

4.5.1 Scripting the Databases on Microsoft SQL Server

This section describes how to create and configure the Oracle WebCenter Collaboration database schema, as well as configure the portal database schema for Oracle WebCenter Collaboration. The following table describes the scripts that you use to perform this task:

Table 4-2 Scripts for Creating and Configuring SQL Server Database Schemas for Oracle WebCenter Collaboration

Script Function Name Database / ID

Configure Collaboration database schema

collaboration-server-create-tables.sql

collaboration-server-data.sql

collaboration-server-portal-role-grant.sql

Collaboration database /

Collaboration database ID

Configure portal database schema

portal-collaboration-server-role-grant.sql

portal-collaboration-server-data.sql

portal database /

portal database user ID


To script the databases on Microsoft SQL Server:

4.5.1.1 Scripting the Oracle WebCenter Collaboration Database on Microsoft SQL Server

Run the following database scripts as the Oracle WebCenter Collaboration database user on the Oracle WebCenter Collaboration database:

  1. To delete previous tables (if they exist) and create the tables required for Oracle WebCenter Collaboration, run the install_dir\ptcollab\10.3.0\sql\mssql\collaboration-server-create-tables.sql script.

  2. To create the objects required by Oracle WebCenter Collaboration, run the install_dir\ptcollab\10.3.0\sql\mssql\collaboration-server-data.sql script.

  3. To grant the portal database user Read access to tables in the Oracle WebCenter Collaboration database, run the install_dir\ptcollab\10.3.0\sql\mssql\collaboration-server-portal-role-grant.sql script.

4.5.1.2 Scripting the Portal Database on Microsoft SQL Server

Run the following database scripts on the portal database as the sa user:

  1. To create Oracle WebCenter Collaboration objects in the portal database, run the install_dir\ptcollab\10.3.0\sql\mssql\portal-collaboration-server-data.sql script.

  2. To grant the Oracle WebCenter Collaboration database user Read access to tables in the portal database, run the install_dir\ptcollab\10.3.0\sql\mssql\portal-collaboration-server-role-grant.sql script.

4.5.2 Scripting the Database on Oracle

This section describes how to create and configure the Oracle WebCenter Collaboration database schema, as well as configure the portal database schema for Oracle WebCenter Collaboration. The following table describes the scripts that you use to perform this task:

Table 4-3 Scripts for Creating and Configuring Oracle Database Schemas for Oracle WebCenter Collaboration

Script Function Name Database / ID

Create Collaboration database schema

collaboration-server-create-table-space.sql

collaboration-server-create-user.sql

Collaboration database /

Collaboration database ID

Configure Collaboration database schema

collaboration-server-create-tables.sql

collaboration-server-data.sql

collaboration-server-portal-role-grant.sql

Collaboration database /

Collaboration database ID

Configure portal database schema

portal-collaboration-server-role-grant.sql

portal-collaboration-server-data.sql

portal database /

portal database user ID


These SQL scripts create the Oracle WebCenter Collaboration schema and add specific tables and information. They also grant SELECT access to the Oracle WebCenter Collaboration schema owner.


Note:

If you are running the scripts on a local machine you do not need to include the command line @<Oracle_SID>, however you do need to ensure that the environment variables are set.

Perform the following procedure to run the scripts:

  1. Perform the following on the portal database server:

    1. Create the directory %ORACLE_HOME%/ptcollabscripts.

    2. Copy the Oracle WebCenter Collaboration database scripts from the installation location into this folder.

  2. Update any required database patches.

  3. If you are installing in a production environment, set up the database to archive log files. Using the default configuration, you must shut down the Oracle database to get a read-consistent backup.

  4. If you want, you can change the names and locations of the COLLAB_TEMP and COLLAB_DATA tablespaces by modifying the collaboration-server-create-table-space.sql script. Put each tablespace on its own hard drive.

  5. By default, the Oracle WebCenter Collaboration schema user name is collab, and the password is collab. You can change the schema user name and password by modifying the collaboration-server-create-user.sql script.

  6. Use sql*plus to execute collaboration-server-create-table-space.sql. This script creates the Oracle WebCenter Collaboration schema default tablespaces.

    You must log in as the system user to execute this script. Substitute the correct system password in the following command:

    sqlplus system/<system_pwd>@<ORACLE_SID>
    @collaboration-server-create-table-space.sql
    
  7. As the system user, execute collaboration-server-create-user.sql. This script creates the user and password you specified during Oracle WebCenter Collaboration installation. The script prompts you to enter the password again; be sure to enter the correct password.

    sqlplus system/<system_pwd>@<ORACLE_SID>
    @collaboration-server-create-user.sql
    
  8. As the Oracle WebCenter Collaboration user, execute collaboration-server-create-tables.sql to create Oracle WebCenter Collaboration tables. Substitute the correct Oracle user name and password; this is the user name and password you specified during Oracle WebCenter Collaboration installation:

    sqlplus <collab_user_name>/<user_pwd>@<ORACLE_SID> 
    @collaboration-server-create-tables.sql
    

    Note:

    This script stops immediately on a SQL error. If this happens, resolve the problem and rerun the script.

  9. As the Oracle WebCenter Collaboration user, execute collaboration-server-data.sql to populate the Oracle WebCenter Collaboration tables. Substitute the correct Oracle user name and password; this is the user name and password you specified during Oracle WebCenter Collaboration installation:

    sqlplus <collab_user_name>/<user_pwd>@<ORACLE_SID> 
    @collaboration-server-data.sql
    
  10. As the Oracle WebCenter Collaboration user, execute collaboration-server-portal-role-grant.sql. This script grants the portal schema user SELECT access to required tables in the Oracle WebCenter Collaboration schema. Substitute the correct Oracle user name and password; this is the user name and password you specified during Oracle WebCenter Collaboration installation. The script prompts for other required passwords.

    sqlplus <collab_user_name>/<user_pwd>@<ORACLE_SID> 
    @collaboration-server-portal-role-grant.sql
    
  11. As the portal user, execute portal-collaboration-server-role-grant.sql. This script grants the Oracle WebCenter Collaboration schema user SELECT access to required tables in the portal schema. Substitute the correct portal database user name and password in the following command. The script prompts for other required passwords.

    sqlplus <portal_user_name>/<portal_pwd>@<ORACLE_SID> 
    @portal-collaboration-server-role-grant.sql
    
  12. As the portal user, execute portal-collaboration-server-data.sql. This script creates views in the portal schema that allow it to see Oracle WebCenter Collaboration tables. Substitute the correct portal database user name and password in the command:

    sqlplus <portal_user_name>/<portal_pwd>@<ORACLE_SID> @portal-collaboration-server-data.sql
    
  13. Restart the portal.

4.5.3 Scripting a DB2 Database on UNIX for Oracle WebCenter Collaboration

This topic describes how to script a DB2 database on UNIX for use with Oracle WebCenter Collaboration.


Note:

For this release, we do not support scripting a DB2 database on Windows for Oracle WebCenter Collaboration.

Before scripting a DB2 database for Oracle WebCenter Collaboration:

  • Ensure that the data for the Oracle WebCenter Interaction and ALUI Directory applications is stored in distinct schemas on the same DB2 database.

  • Create a distinct schema for the Oracle WebCenter Collaboration database on the same DB2 database that contains the schemas for the Oracle WebCenter Interaction and ALUI Directory applications.

  • Have your DB2 database administrator examine and, if necessary, customize the SQL scripts before you use them. Each SQL file contains comments that describe the customizations that might be necessary.


    Note:

    The Collaboration SQL scripts for DB2 include hard-coded schema names for the Oracle WebCenter Collaboration and portal databases. In the collaboration-server-create-tables.sql, collaboration-server-data.sql, and collaboration-server-portal-role-grant.sql scripts, the hard-coded name for the Oracle WebCenter Collaboration schema is COLLAB. If you updated the Oracle WebCenter Collaboration schema name to anything other than COLLAB, you must navigate to Oracle WebCenter Configuration Manager, Collaboration application, Collaboration Database component, and update the Schema Name setting to match the updated Oracle WebCenter Collaboration schema name.

    In the portal-collaboration-server-role-grant.sql and portal-collaboration-server-data.sql scripts, the hard-coded name for the portal schema is ALUI. If you updated the portal schema name to anything other than ALUI, you must update these scripts to match the updated portal schema name. Additionally, you must navigate to Configuration Manager, Collaboration application, Collaboration Settings component, and update the Linked database alias setting to match the updated portal schema name. Make sure to add .dbo. to the end of the portal schema name. For example, if the portal schema name is alidbuser, the value that you type into the Linked database alias setting should be alidbuser.dbo.


Use the DB2 command line processor to run the SQL scripts against your DB2 database. Comments in the header of each SQL file contain recommended syntax for the DB2 command line processor.

To script a DB2 database for Oracle WebCenter Collaboration:

  1. Copy SQL scripts from the Oracle WebCenter Collaboration installation directory to your DB2 database server.

    The scripts are located in: install_dir/ptcollab/10.3.0/sql/db2

  2. As a user with administrative privileges, run the these scripts in the following order:

    1. create_collab_schema.sql

    2. create_collab_tablespace_unix.sql

    3. grant_collab_user.sql

    4. collaboration-server-create-tables.sql

    5. collaboration-server-data.sql

    6. collaboration-server-portal-role-grant.sql

    7. portal-collaboration-server-role-grant.sql

    8. portal-collaboration-server-data.sql

4.6 Configuring the Image Service for Notification Emails

If your Image Service is deployed on IIS, you must register two new MIME types in IIS so that email notifications will work properly.

To configure IIS for notification emails:

  1. On the machine hosting the Image Service, open the Internet Information Services (IIS) Manager, right-click the local computer name, and click Properties.

  2. Click MIME Types.

  3. Click New. This opens the MIME Type dialogue box.

  4. Type .nst in the Extension box.

  5. Type text/plain in the MIME type box.

  6. Click OK in the MIME Type dialogue box.

  7. Repeat steps 3-6, entering inc in the Extension box.

  8. Click OK to save the new settings.

  9. Click OK in the Properties dialogue box.

  10. Restart the World Wide Web Publishing Service so that the changes take effect.

4.7 Importing the Oracle WebCenter Collaboration Migration Package

This section describes how to import the Oracle WebCenter Collaboration migration package.

To import the Oracle WebCenter Collaboration migration package:

  1. Verify that the Search Server is running.

  2. Log on to the portal as a user who has administrative rights.

  3. From the Administration Select Utility drop-down list, use the Migration - Import utility to import the collaboration.pte file, which is located in the following location on the Oracle WebCenter Collaboration host machine:

    • UNIX/Linux: install_dir/ptcollab/10.3.0/serverpackages/

    • Windows: install_dir\ptcollab\10.3.0\serverpackages\

      Select Overwrite Remote Servers. If necessary, adjust other import settings.

For details on using the Migration - Import utility, see Administrator Guide for Oracle WebCenter Interaction.

4.8 Starting and Verifying the Installation

This section describes how to start Oracle WebCenter Collaboration and verify the installation.

4.8.1 Verifying Oracle WebCenter Interaction Services

Verify that the following Oracle WebCenter Interaction services are running:

  • Search Server

  • API Service

  • Automation Service

  • Document Repository Service

  • LDAP Directory Service

  • Notification Service

For details on starting Oracle WebCenter Interaction services, see Installation Guide for Oracle WebCenter Interaction.

4.8.2 Starting the Oracle WebCenter Collaboration Services

This section describes how to start the Oracle WebCenter Collaboration services. Follow the procedure appropriate to your environment. Depending on your configuration, all services may not be installed on the same host machine. In this case, perform each step on the host machine where the service is installed.

4.8.2.1 Starting the Oracle WebCenter Collaboration Services on UNIX/Linux

To start the Oracle WebCenter Collaboration services on UNIX/Linux:

  1. Start the Search Service used by Oracle WebCenter Collaboration:

    1. cd to /opt/bea/alui/searchservice/1.1/bin

    2. run ./searchserviced.sh start

  2. Start Oracle WebCenter Collaboration:

    1. Verify that the Notification Service is started.

    2. cd to /opt/bea/alui/ptcollab/10.3.0/bin

      run ./ptcollaborationd.sh start


      Note:

      If Oracle WebCenter Collaboration is deployed on WebLogic Server, start the WebLogic domain on which Oracle WebCenter Collaboration is deployed. Do not start the Oracle WebCenter Collaboration daemon.

You can also start and stop the Oracle WebCenter Collaboration services using Oracle WebCenter Configuration Manager. Log in to Oracle WebCenter Configuration Manager using the user name Administrator and the password you specified during installation. Follow the instructions in Oracle WebCenter Configuration Manager to start each service. If Oracle WebCenter Collaboration is deployed on WebLogic Server, you cannot start it from Oracle WebCenter Configuration Manager.

4.8.2.2 Starting the Oracle WebCenter Collaboration Services on Windows

To start the Oracle WebCenter Collaboration services on Windows:

  1. Click Start > Control Panel > Administrative Tools > Services.

  2. Start BEA ALI Search Service.

  3. Verify that the Notification Service is started.

  4. Start BEA ALI Collaboration.


    Note:

    You can also start and stop the Oracle WebCenter Collaboration services using Oracle WebCenter Configuration Manager. Log in to Oracle WebCenter Configuration Manager using the user name Administrator and the password you specified during installation. Follow the instructions in Oracle WebCenter Configuration Manager to start each service. If Oracle WebCenter Collaboration is deployed on WebLogic Server, you cannot start it from Oracle WebCenter Configuration Manager.

If Oracle WebCenter Collaboration is deployed on WebLogic Server, start the WebLogic domain on which Oracle WebCenter Collaboration is deployed. Do not start the BEA ALI Collaboration service.

4.8.3 Running the Diagnostics Utility

To verify that Oracle WebCenter Collaboration is functioning correctly, access and analyze the Collaboration Diagnostics page:

http://<mycollabserver>:<mycollabport>/collab/admin/diagnostic

For more information on using the Collaboration Diagnostics page, see Administrator Guide for Oracle WebCenter Collaboration.

Check the collaboration.log file for any errors. This file is found in the /opt/bea/alui/ptcollab/10.3.0/settings/logs directory.