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Oracle® Fusion Middleware Administrator's Guide for Oracle WebCenter Collaboration
10g Release 3 (10.3.0.1)

Part Number E12891-02
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1 Overview of Oracle WebCenter Collaboration

This chapter provides an overview of Oracle WebCenter Collaboration and the administrative tasks you perform to manage Oracle WebCenter Collaboration projects and objects. It includes the following topics:

What is Oracle WebCenter Collaboration

Oracle WebCenter Collaboration is part of the Oracle WebCenter Interaction suite of products. Oracle WebCenter Collaboration integrates directly with the Oracle WebCenter Interaction portal to take advantage of portal functions such as search, user identification and authentication, and group management. Oracle WebCenter Collaboration extends the portal functionality by providing online work spaces that enable users to collaborate on projects.

Some of the features Oracle WebCenter Collaboration provides include:

Overview of Oracle WebCenter Collaboration Components

The following table describes the Oracle WebCenter Collaboration components you must install and configure before you can use the procedures provided in this guide to manage Oracle WebCenter Collaboration projects and objects.

Table 1-1 Summary of Oracle WebCenter Collaboration Components

Component Description

Oracle WebCenter Collaboration Database

Stores Oracle WebCenter Collaboration data such as calendar, task, discussion, and subscription information. It also stores information about the documents used by Oracle WebCenter Collaboration. The Oracle WebCenter Collaboration database does not store these documents; they are stored in the Document Repository Service.

For information on setting up the Oracle WebCenter Collaboration database, see the Oracle Fusion Middleware Upgrade Guide for Oracle WebCenter Collaboration.

Collaboration Web Application

Enables end users to access Oracle WebCenter Collaboration projects and their contents through the Oracle WebCenter Collaboration portlets. The Oracle WebCenter Collaboration web application also enables some administrative actions, such as configuring access to projects and their objects.

For information on installing the Oracle WebCenter Collaboration web application, see the Oracle Fusion Middleware Upgrade Guide for Oracle WebCenter Collaboration.

Image Service Files

Include all necessary images, styles, user interface controls, Java applets, and online help for Oracle WebCenter Collaboration. Install these files on the same computer on which the portal's Image Service is installed.

For information on installing the Image Service Files, see the Oracle Fusion Middleware Upgrade Guide for Oracle WebCenter Collaboration.

Groupware Service

Enables integration with the following groupware servers:

  • Microsoft Exchange

  • Lotus Domino

When Oracle WebCenter Collaboration is integrated with a groupware server, users can synchronize their Oracle WebCenter Collaboration calendar with a groupware calendar and perform various groupware tasks from within Oracle WebCenter Collaboration.

For information on installing the Groupware Service, see the Oracle Fusion Middleware Upgrade Guide for Oracle WebCenter Collaboration.

For information on groupware integration and groupware server version support, see Integrating Oracle WebCenter Collaboration and Groupware.


Overview of Oracle WebCenter Interaction Components

Oracle WebCenter Collaboration is designed to integrate with the Oracle WebCenter Interaction portal. When Oracle WebCenter Collaboration is installed, several administrative objects, activity rights, and the Collaboration Administration Utility are created in the portal.

The following table describes the Oracle WebCenter Interaction components that are used by Oracle WebCenter Collaboration.

Table 1-2 Summary of Oracle WebCenter Interaction Components

Component Description

Portal Database

The portal database stores portal objects, such as user and group configurations, document records, and administrative objects. The portal database does not store the documents available through your portal. Source documents are left in their original locations.

For information on setting up the portal database, see the Installation and Upgrade Guide for Oracle WebCenter Interaction.

Administrative Portal

The administrative portal handles portal setup, configuration, and content. It enables administrative functions, such as creating and managing portlets and other web services.

For information on installing the Administrative Portal, see the Installation and Upgrade Guide for Oracle WebCenter Interaction.

Portal

The portal serves end user portal pages and content. It enables end users to access portal content through My Pages, community pages, the Knowledge Directory, and search. The portal also enables some administrative actions, such as setting preferences on portlets or managing communities.

For information on installing the portal, see the Installation and Upgrade Guide for Oracle WebCenter Interaction.

Image Service

The Image Service serves static content used or created by portal components. It serves images and other static content for use by the Oracle WebCenter Interaction system.

Whenever you extend the base portal deployment to include additional components, such as portal servers or integration products, you may have to install additional Image Service files. For information on installing the Image Service files for those components, refer to the documentation included with the component software.

For information on installing the Image Service, see the Installation and Upgrade Guide for Oracle WebCenter Interaction.

Search Service

The Search Service returns content that is indexed in the Oracle WebCenter Interaction system from the portal, Oracle WebCenter Collaboration, and Publisher. The indexed content includes documents, portlets, communities, users, and many other Oracle WebCenter Interaction objects.

For information on installing the Search Service, see the Installation and Upgrade Guide for Oracle WebCenter Interaction.

ALUI Directory

ALUI Directory enables Oracle WebCenter Interaction to act as an LDAP server, exposing the user, group, and profile data in portal database through an LDAP interface.This enables other Oracle WebCenter Interaction products (and other third-party applications) to authenticate users against the portal database.

Automation Service

The Automation Service runs jobs and other automated portal tasks. You run jobs to perform tasks such as crawling documents into the Knowledge Directory, synchronizing groups and users with external authentication sources, and maintaining the search collection.

For information on installing the Automation Service, see the Installation and Upgrade Guide for Oracle WebCenter Interaction.

Document Repository Service

The Document Repository Service stores content uploaded into the portal, Oracle WebCenter Collaboration, or Publisher.

For information on installing the Document Repository Service, see the Installation and Upgrade Guide for Oracle WebCenter Interaction.

API Service

The API Service provides access to the SOAP API.

For information on installing the API Service, see the Installation and Upgrade Guide for Oracle WebCenter Interaction.

Notification Service

The Notification Service sends e-mail notifications to users.

The Notification Service is not required for users to employ the Email a Project feature. However, if the Notification Service is not running, the Email a Project feature is less useful. For more information about Email a Project, see Configuring E-mail a Project.

For information on installing the Notification Service, see the Installation and Upgrade Guide for Oracle WebCenter Interaction.


Overview of Oracle WebCenter Collaboration Security

Oracle WebCenter Collaboration security involves managing access to Oracle WebCenter Collaboration functionality and managing access to Oracle WebCenter Collaboration projects and their content. This includes:

In addition to the security available through Oracle WebCenter Collaboration, you must also secure your hardware and back-end systems (for example, your portal and Oracle WebCenter Collaboration databases) to fully protect your portal. You should follow all security guidance provided in your hardware and software documentation.

Overview of Oracle WebCenter Collaboration Projects

Oracle WebCenter Collaboration lets portal users work together by sharing documents, calendars, discussions, and task lists. These elements are combined to form an Oracle WebCenter Collaboration project, which is the main unit of Oracle WebCenter Collaboration.

Oracle WebCenter Collaboration lets you create multiple projects that are customized to the needs and goals of individual users. After you have set up a series of projects, users can select the projects they need to accomplish their work. When a user selects a project, Oracle WebCenter Collaboration displays information about that project and makes the project's functional areas available to the user.

Each Oracle WebCenter Collaboration project has its own set of objects and properties that are not shared with other projects. For example, documents added to Project A belong only to that project. Users in Project B have their own set of documents, and do not see those that belong to Project A. Similarly, each project has its own task lists, discussions, messages, and calendar.

Oracle WebCenter Collaboration objects are defined as the following:

Table 1-3 Types of Oracle WebCenter Collaboration Objects

Oracle WebCenter Collaboration Object Description

Project

Common work spaces for online collaboration for project teams. Projects are the containers for the other Oracle WebCenter Collaboration objects.

Announcement

A way to convey important information to project members.

Discussion

A virtual forum where project users can hold online conversations. Discussions are comprised of messages.

Document Folder

A container used to organize documents, similar to folders on a file system.

Document

A file of any type that have been uploaded to Oracle WebCenter Collaboration.

Event

An occurrence of importance in a project.

Task List

A set of tasks that define units of work to be completed by an assigned user.


Overview of the Oracle WebCenter Collaboration Browsing User Interface

This section describes the user interface for Oracle WebCenter Collaboration browsing users. It includes the following topics:

Oracle WebCenter Collaboration Portlets

Oracle WebCenter Collaboration contains a set of portlets that provide access to projects and the Project Explorer. The following sections describe the two types of portlets.

Community Portlets

These portlets are placed in communities and allow group access to projects, providing access to multiple projects or functional areas within a project:

Table 1-4 Types of Community Portlets

Portlet Name Description

Community Announcements

Displays important announcements about a project.

Community Calendar

Displays the events, tasks, and milestones of a project.

Community Discussions

Displays a project's discussions, which facilitate online communication among project users.

Community Documents

Displays documents associated with a project.

Community Projects

Lets users see all of the projects assigned to a community.

Community Tasks

Displays project tasks and task lists.

Project Search

Lets users search the content of text documents and object properties within a project.


User access to projects and functional areas within a project depend on the roles and access levels assigned to each user. For information on access levels, see Access Levels.

My Page Portlets

These portlets can be placed on My Pages by individual users:

Table 1-5 Types of My Page Portlets

Portlet Name Description

My Announcements

Lets users view project announcements.

My Calendar

Lets users add calendar items from various projects.

My Discussions

Lets users view selected discussions.

My Documents

Displays documents from selected projects.

My Project Search

Lets users search for items in multiple projects.

My Projects

Displays a list of selected projects.

My Tasks

Displays all tasks assigned to a user.


Collaboration Profile Portlet

The Collaboration Profile portlet is added to user profile pages to add Oracle WebCenter Collaboration functionality. It should not be added to community pages or My Pages.

Project Explorer

The Project Explorer lets users view all projects to which they have access in a single window. Based on levels of access, different project functionality is accessible within a universal toolbar. If a user does not have permissions to perform a certain task, that task is unavailable in the toolbar.

The Project Explorer contains the following areas:

Table 1-6 Project Explorer Areas

Project Explorer Area Description

Toolbar

Provides access to all of the Project Explorer functionality.

Folder Tree Window

Displays the Project Folder hierarchy within Oracle WebCenter Collaboration.

Details Window

Displays information about the selected Project or Project Folder.

List Window

Displays the contents of the selected Project Folder.


Figure 1-1 Project Explorer

Description of Figure 1-1 follows
Description of "Figure 1-1 Project Explorer"

The Project Explorer is accessible from either the My Projects portlet or the Community Projects portlet. Users can add the My Projects portlet to their My Page. Community Managers can add the Community Projects portlet to a community.

Application View

The application view displays the functional areas and objects of a single project in one window. Selecting a tab changes the view. Each functional area has specific actions that can be enabled or disabled for a given role by assigning an Oracle WebCenter Collaboration access level.

The application view can contain the following tabbed panes corresponding to the functional areas of a project:

Table 1-7 Types of Application View Tabbed Panes

Application View Tabbed Pane Description

Overview

Displays a summary of the project, including recent announcements, documents, and discussion messages.

Calendar

Displays project events and tasks.

Tasks

Displays the task lists in the project.

Documents

Displays documents that have been uploaded to the project.

Discussions

Displays the discussions in the project.


The following image displays an example of the application view of a project:

Figure 1-2 Example of a Project's Application View

Description of Figure 1-2 follows
Description of "Figure 1-2 Example of a Project's Application View"

Only the functional areas that are included in the project appear in the project's application view. For more information on setting the functional areas of a project see Selecting the Functional Areas for a Project.

Advanced Oracle WebCenter Collaboration Features

The following advanced features allow Oracle WebCenter Collaboration to be used with the Windows desktop and other common applications:

Table 1-8 Descriptions of Advanced Oracle WebCenter Collaboration Features

Advanced Feature Description

Groupware Integration

Lets you configure and test a back-end groupware server so users can integrate Microsoft Exchange or Lotus Notes calendars with Oracle WebCenter Collaboration.

Desktop Integration

Lets users integrate Oracle WebCenter Collaboration with the Windows desktop.

Microsoft Project Import

Lets users import Microsoft Project files into an Oracle WebCenter Collaboration calendar.

Office Task Pane

lets users access key Oracle WebCenter Collaboration project features directly from their Microsoft Office documents.


For more information on using and configuring these features, see Integrating Oracle WebCenter Collaboration.

Overview of the Oracle WebCenter Collaboration Administrative Objects and Tools

This section describes the administrative objects, activity rights, and tools that are created in the portal when Oracle WebCenter Collaboration is installed. It includes the following topics:

Oracle WebCenter Collaboration Administrative Objects

Oracle WebCenter Collaboration uses the following types of administrative objects:

  • Content Source

  • Group

  • Portlet

  • Property

  • Remote Server

  • Web Service

These objects are created when the Oracle WebCenter Collaboration migration package is imported during the installation process and are accessed through the Administration section of the portal. By default, they are created in a folder named Collaboration. If you have upgraded from an earlier version of Oracle WebCenter Collaboration, these objects may be located in a different administrative folder.

For information on each object type, see the Oracle Fusion Middleware Administrator's Guide for Oracle WebCenter Interaction.

For information on each individual Oracle WebCenter Collaboration administrative object and how it is used, see the description of each object in the portal.

Oracle WebCenter Collaboration Activity Rights

Oracle WebCenter Collaboration uses activity rights to control access to Oracle WebCenter Collaboration functionality. The Oracle WebCenter Collaboration activity rights are created when the Oracle WebCenter Collaboration migration package is imported during the installation process. Activity rights are accessed and managed through the Activity Manager in the Administration section of the portal. For more information on the Oracle WebCenter Collaboration activity rights and how to assign activity rights to portal users, see Granting Activity Rights to Users.

Collaboration Administration Utility

The Collaboration Administration Utility is used to manage global settings that affect the functionality of Oracle WebCenter Collaboration across all Oracle WebCenter Collaboration projects. The Collaboration Administration Utility is created in the portal during installation and is accessed through the Select Utility drop-down list in the Administration section of the portal. For more information on using the Collaboration Administration Utility, see Working with the Collaboration Administration Utility.