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Oracle® Beehive Release Notes
Release 1 (1.4)

Part Number E13790-07
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7 Oracle Beehive Service Notes

This module contains the following types of information regarding Oracle Beehive services:

Known Limitations and Workarounds with Oracle Beehive Services

This section contains information about known limitations and workarounds related to Oracle Beehive services, and includes the following topics:

IMAP RFC 2086 Not Supported

Bug 6346965. IMAP ACL RFC 2086 is not supported in this release of Oracle Beehive.

Server-side Rules Based on E-mail Subject Field May Fail When Virus Exists

If Oracle Beehive identifies a virus in an incoming e-mail message, the E-mail Service will automatically modify the value of the Subject field to indicate that the message has been altered as a preventive measure. However, this may prevent Oracle Beehive from correctly enforcing any server-side rules that are based on the Subject field of the e-mail message.

Mozilla Lightning Prevents Users from Adding Attendees to Tasks

Bug 6845472. Due to a limitation of Mozilla Lightning, users of that product are unable to add attendees to tasks if they do not specify a start date and end date. To overcome this limitation, users must specify a start date and end date for the tasks that they create and want to assign to attendees.

For more information, please refer to following Web page provided at Mozilla's website:

https://bugzilla.mozilla.org/show_bug.cgi?id=399762

CalDAV Does Not Support Non-ASCII Characters in Credentials

Bugs 7009025 and 6997672. The CalDAV standard does not support non-ASCII credentials in user credentials. If your organization plans to leverage the CalDAV Service, please ensure that your users have or create credentials that contain ASCII characters only.

Attempts to Download Files Over FTP in Active Mode May Fail

Bug 7321883. Attempts to download files over FTP while in active mode may fail. To avoid this issue, configure FTP to use passive mode.

Creating Custom Template to Audit Subscription Event Results in Error

Bug 7408738. Creating a custom audit template that audits the event TM_SUBSCRIPTION_OCCURRENCE_RESOURCE_PARTICIPANT_INDIRECTLY_UPDATED results in an error. The workaround for this issue is to create a custom template that instead audits the event's parent (TM_SUBSCRIPTION_OCCURENCE_ASYNC_EVENT).

Search Service Does Not Index Documents in Some Cases

Bug 7429968. In some cases, the Search Service does not index certain documents. This issue may render some search results as incomplete, that is, documents that are not indexed will not appear in search results. To resolve this issue, users should either view such documents or open them with a supported WebDAV client. This will cause the documents to be indexed and they will appear in future search results.

IMAP Service Does Not Support Non-ASCII Characters

Bug 7174724. The Oracle Beehive IMAP Service does not support non-ASCII characters. For example, attempting to search on a non-ASCII string through an IMAP-based client will result in errors.

Non-ASCII File and Folder Names May Become Corrupted Through WebDAV

Due to a limitation with Microsoft's implementation of WebDAV, non-ASCII file and folder names may become corrupted. This issue is resolved by Software Update for Web Folders: January 25, 2005, provided at Microsoft's website.

If your deployment leverages WebDAV, Oracle recommends that you verify that this update is installed on your WebDAV servers and users' computers. If it is not already installed, Oracle recommends that you download and install this update.

To verify whether or not this update is already installed, or to download and install this update, follow the instructions provided at the following link:

http://support.microsoft.com/kb/892211/

Sun Solaris Does Not Support Oracle Beehive Voice Conferencing

Note:

This known limitation affects Oracle Beehive Release 1 (1.4.3) and later for the Solaris Operating System (SPARC 64-bit) only.

Bugs 7336591 and 7338531. The Sun Solaris operating system does not support Oracle Beehive voice conferencing. To overcome this limitation on Solaris deployments, you need to install an additional instance of Oracle Beehive on a computer running a supported Linux operating system, and then point to that instance from your Solaris instance using beectl and the OwcUseRemoteMediaSessions property.

For more information, including instructions on how to configure a deployment of this kind, please refer to "Configuring Remote Media Server for Oracle Beehive Conferencing" in Oracle Beehive Installation Guide for Solaris Operating System (SPARC 64-Bit).

Users Cannot Search E-mail Message Text After Upgrade to Oracle Beehive Release 1 (1.4.3)

Note:

This issue is resolved in Oracle Beehive Release 1 (1.4.3.1) and later for all operating systems.

Bug 7583349. Database-level changes made by the Oracle Beehive Release 1 (1.4.3) upgrade process will prevent users from performing searches on the text of e-mail messages. To resolve this limitation, stop, recreate, and then restart the Oracle Database Change Data Capture (CDC) service after you upgrade to Oracle Beehive Release 1 (1.4.3). For instructions on how to perform this procedure, please contact Oracle Support.

Known Issues with Oracle Beehive Services

This section contains information on known issues with Oracle Beehive services, and includes the following topics:

Search Requires Recent Archive Logs

Bug 6245357. After the installation of Oracle Beehive, if the entire database archive log file is deleted or moved, the Oracle Beehive search function returns zero results for all searches. Archive log files are located on the computer that hosts the Oracle Beehive database, in a location indicated in table V$archive_dest.

To avoid this problem, use the following procedure to determine which is the oldest archive log file still in use by the search indexer. You can safely delete or move archive log files older than that one.

To determine which log file is still being used by the search indexer (and, therefore, should not be deleted):

  1. Using SQL*Plus, connect to the Oracle Beehive database:

    connect / as sysdba
    
  2. Run the following SQL query:

    select b.name from v$log_history a, v$archived_log b
    where a.first_change# <= (select least(required_checkpoint_scn) from dba_capture where capture_name like 'CDC%')
    and a.next_change# > (select least(required_checkpoint_scn) from dba_capture where capture_name like 'CDC%')
    and a.sequence# = b.sequence#(+);
    

This query returns a filename. Logs that were archived before that file can be deleted without affecting Oracle Beehive search.

Workspace Subscription Notifications for Add Member Events Fail if User Names are Greater Than 90 Characters

Bug 6330881. A notification is not generated for an add member event of a workspace subscription notification if a user name is greater than 90 characters. The notification is successful for user names that are 90 characters or less.

Changes to Tasks Made in Oracle Beehive Integration for Outlook Do Not Immediately Appear in Mozilla Lightning

Changes to tasks made in Oracle Beehive Integration for Outlook do not immediately appear in Mozilla Lightning. To force a refresh, toggle (uncheck and re-check) the Show completed tasks option in the Mozilla Lightning Todo panel.

WebDAV Webfolder Login Fails on Windows XP

Bug 6707419. Login may fail when Microsoft Web Folders is set up for a WebDAV instance. The login dialog pops up repeatedly despite entering valid credentials. This error occurs when both HTTP and HTTPS access is enabled, and access is attempted via HTTP. To correct this problem, you will need to stop and restart the WebClient service on the computer of the affected user.

To stop and restart the WebClient service, complete the following steps:

  1. On the user's computer, open the Services utility. You can access the Services utility through the Administrative Tools option in the Control Panel.

  2. From the list of services, click WebClient and do one of the following:

    • On the toolbar, click Stop Service.

    • Right-click WebClient and select Stop from the menu that appears.

  3. Connect through Microsoft Web Folders to the WebDAV URL:

    http://<your beehive server>:<port>/content/dav

  4. Restart the WebClient service.

Mozilla Lightning Users Unable to Dismiss Task and Meeting Alarms

Bug 6852984. Users of Mozilla Lighting are unable to dismiss reminders, or alarms, for tasks and meetings by clicking the Dismiss or Dismiss All buttons. To close the dialog window for an alarm, users must instead click the X (Close button) located in the dialog window's top-right corner. However, doing so does not dismiss the alarm and it may reappear at regular intervals.

Oracle Beehive May Log Warnings Caused by Proprietary Client Extension Packets from XMPP Clients

Bug 6951913. If Oracle Beehive detects or receives proprietary or unsupported client extension packets from XMPP client, it may log warnings in its log files even if the packets have no negative effects on the system or clients in question. Therefore, such warnings can be ignored.

Brackets in Folders and File Names May Result in Errors for Browser-based WebDAV Operations

Web-browser based users of the WebDAV Service may experience issues, such as HTTP 404 errors, when attempting to access folders and file names that contain left ([) or right brackets (]).

Configuring the LightweightThreadCount Property May Result in Null Pointer Exception

Bug 7521354. Configuring the LightweightThreadCount property (provided by the OWC Streaming Service) may result in a null pointer exception. In addition, the exception may prevent you from restarting the OWC Streaming Service, thereby disabling voice conferencing capabilities. Therefore, Oracle strongly recommends that you do not configure the LightweightThreadCount property.