Accessibility Guide for Siebel Business Applications > Setting Up Accessibility Features >

Process of Setting Up Accessibility Features

This guide assumes that most customer implementations deploy the high-interactivity and standard-interactivity clients in a mixed environment on the same Siebel Server.

Complete the following tasks to set up accessibility features:

1. Determine the deployment approach to use.

   Unless a large number of users require accessibility features, customer sites typically deploy the high-interactivity and standard-interactivity clients on the same Siebel Server.

2. If you deploy the high-interactivity and standard-interactivity clients on the same Siebel Server, then perform the following steps:
   1. Define the second instance of Siebel Application Object Manager.

      For information about defining a second instance of Siebel Application Object Manager, see Creating a Second Siebel Application Object Manager for Accessibility.

      NOTE:  It is not necessary to define a second instance of Siebel Application Object Manager for Mobile Web Client deployments or for mixed-environment deployments in which the high-interactivity and standard-interactivity clients do not reside on the same Siebel Server.

   2. Set up a virtual directory on the Web server or Siebel Web Server Extension (SWSE).

      To set up Siebel Business Applications for accessibility, add a virtual directory named application name_si in the Web server. Siebel Application Object Manager can support only one instance of the CFG file. If you deploy a separate instance of Siebel Application Object Manager to support accessibility, then define the instance, and set up a virtual directory on SWSE. For information about setting up a virtual directory on a Web server (or SWSE), see Siebel Installation Guide for Microsoft Windows.

3. Modify the server configuration in the Siebel application.

   You must modify the server parameters to set standard-interactivity parameters. For information, see Configuring Siebel Server Component Parameters for Accessibility.

   If you deploy the standard-interactivity client through a Mobile Web Client, then modify server parameters in a client-side file associated with the appropriate Siebel application (such as Siebel Call Center), and then distribute the server parameters to the Siebel application installations on the client computers.