Siebel Assignment Manager Administration Guide > Assignment Rule Administration > About Assignment Rule Administration >

Defining Server Key Mappings for Assignment Rule Groups


This topic is part of About Assignment Rule Administration.

This topic explains how to define server key mappings for assignment rule groups. You can at anytime change a server key mapping to another rule group or another Siebel Server.

To define a server key mapping

  1. Navigate to the Administration - Assignment screen, and then the Server Key Mappings view.
  2. In the Assignment Server Key Mappings list, click New.
  3. In the new record, click in the available fields to enter relevant information.

Table 17 shows the predefined fields.

Table 17. Server Key Mapping Fields
Field
Description

Assignment Rule Group

The assignment rule group that you wish to associate with a particular Siebel Server running Assignment Manager.

Siebel Server Name

The name of the Siebel Server that is running that instance of Assignment Manager. This field does not represent the machine name.

For more information about Siebel Servers, see Siebel System Administration Guide.

If you want to exclusively mark certain rule groups for use with server key mappings, you can set the Key Based flag to TRUE for these rule groups (using the Key Based list column on the Rule Groups List view). These rule groups are not loaded by any Assignment Manager component operating in default mode. For more information about rule group usage, see Creating Assignment Rule Groups.

Siebel Assignment Manager Administration Guide Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.