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This topic is part of Running Dynamic Assignment.
For dynamic assignment, if you want to run Siebel Assignment Manager in contact denormalization mode, you must activate the Contact Denormalization assignment policy. By default, this policy is inactive.
NOTE: When Assignment Manager runs in contact denormalization mode, it does not evaluate assignment rules. Therefore, you do not need to select the Contact Denormalization object for the assignment rule to run Assignment Manager in contact denormalization mode.
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