Siebel Automotive Guide > Associating Vehicles with Accounts >

Account Setup Using Siebel Automotive

You set up the account hierarchy and organizational framework for accounts during the initial application set up. See Siebel Applications Administration Guide on Oracle Technology Network (http://www.oracle.com/technetwork/indexes/documentation/index.html) for initial and ongoing procedures.

The abbreviated tasks in this topic address business reasons for maintaining data in the Accounts screen of Siebel Automotive.

About Maintaining Account Integrity and Performance

Accounts are primarily maintained by end users, but there are some ongoing tasks you can perform to make sure that the data integrity of accounts does not adversely affect the performance of Siebel Automotive.

Working with Abandoned Accounts

End users may abandon accounts instead of changing their status to inactive, as shown in Table 3. Abandoned accounts may increase the time necessary to conduct searches, queries, and other calls to the database.

About Querying for Abandoned Accounts

You can create queries to monitor accounts at intervals to make sure accounts have a primary team member. If you locate an abandoned account, change the account Status to Inactive.

NOTE:  Select an inactive status for an account, unless the account is a duplicate that does not need to be merged with another account, or the inactive period exceeds your company's data retention period.