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Deactivating a Workflow Process Instance


You can deactivate a single workflow process instance or multiple instances in a batch.

To deactivate a workflow process instance

  1. Open the Siebel client, and then navigate to the Workflow Deployment view.

    For more information, see Viewing Run-Time Instances of a Workflow Process.

  2. In the Active Workflow Processes list, choose the workflow process instance you must deactivate.
  3. In the Active Workflow Processes list, click Menu, and then click Deactivate Process.

    Siebel CRM changes the status for the instance to Inactive.

Deactivating More Than One Workflow Process Instance

You can deactivate more than one workflow process instance.

To deactivate more than one workflow process instance

  1. In the Active Workflow Processes list of the Workflow Deployment view, choose the instances you must deactivate.

    To choose multiple instances, hold down the CTRL key while you click each record in the list.

    Instead of holding down the CTRL key, you can create a query that displays only the workflow processes you must deactivate, and then choose Select all from the applet menu.

    For more information, see Viewing Run-Time Instances of a Workflow Process.

  2. In the Active Workflow Processes list, click Menu, and then click Deactivate Process.

    Siebel CRM changes the status of the instances that you choose in Step 1 to Inactive.

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