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Collecting Information About System Behavior and Server Component Behavior


Log files that the Siebel Flight Data Recorder (FDR) creates include information about system behavior and server component behavior that occurs at run time. Siebel CRM logs the settings and events that occur that might contribute to a failure. The .fdr extension identifies these log files. You can use these fdr files to troubleshoot and analyze the settings and events that occur prior to the failure. Siebel CRM stores fdr log files in the following directory:

ORACLE_HOME\binary

where:

  • ORACLE_HOME is the root directory where you installed the Siebel Server.

The FDR instrumentation points that Siebel CRM uses in the Workflow Process Manager business service and the Workflow Recovery Manager business service collects detailed data.

For information, see How to Get Help with an Error of a Workflow Process and Siebel System Monitoring and Diagnostics Guide.

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