Siebel Business Process Framework: Workflow Guide > Example Workflow Processes > Defining a Workflow Process That Manages Research Activities for a Service Request >

Configuring the Workflow Process Steps and Connectors

This task is a step in Defining a Workflow Process That Manages Research Activities for a Service Request.

In this topic you configure the workflow process steps and connectors.

To configure the workflow process steps and connectors

1. Click the SR Owner Field Updated connector.
2. In the Properties window, define properties for the connector using values from the following table.

   Property	Value
   Type	Condition
   Event Object Type	BusComp
   Event	SetFieldValue
   Event Object	Service Request
   Subevent	Owner

3. Click the Create Research Activity step, and then use the Properties window to define values described in the following table.

   Property	Value
   Operation	Insert
   Business Component	Action

4. Make sure the Create Research Activity step is chosen.
5. Define two new input arguments using values from the following table.

   Field Name	Type	Value
   Type	Literal	Research
   Description	Literal	Research the following: Siebel Bookshelf

   For more information, see Arguments That You Can Define for a Process Property.

   If you configure Siebel CRM to do an insert in a business component, then you must make sure that you define the fields that the business component requires. As an alternative, you can define a value in the Pre Default Value property for these fields. To access this property, you can expand the Business Component tree in the Object Explorer, and then click Field.

6. Choose the File menu, and then the Save menu item.