Siebel Business Process Framework: Workflow Guide > Example Workflow Processes > Defining a Workflow Process That Creates a Service Request >

Creating the Workflow Process

This task is a step in Defining a Workflow Process That Creates a Service Request.

In this topic, you create the workflow process.

To create the workflow process

1. In Siebel Tools, create a new workflow process using values from the following table.

   Property	Value
   Process Name	Manage New SR
   Business Object	Service Request
   Group	(Leave this field empty.)
   Workflow Mode	Service Flow
   Auto Persist	No
   Description	For new SRs, automatically modifies several SR fields. Considers SR priority during modifications.

   For an example, see Creating the Workflow Process.

2. Add steps and connectors until your workflow process resembles the workflow illustrated in the following figure:

   For more information, see Overview of Workflow Process Steps, and Diagramming a Workflow Process.