Siebel Business Process Framework: Workflow Guide > Example Workflow Processes > Defining a Workflow Process That Creates a Service Request >
Testing, Deploying, and Verifying the Workflow Process
This task is a step in Defining a Workflow Process That Creates a Service Request. In this topic, you test and deploy the workflow process, and then verify that the workflow implements the required functionality. To test, deploy, and verify the workflow process
- Validate, and then simulate the workflow process.
For more information, see Process of Testing a Workflow.
- Deploy the workflow process.
For more information, see Process of Deploying a Workflow Process.
While performing the deploy procedure, make sure you reload run-time events.
- In the Siebel client, navigate to the Service Requests screen, and then the All Service Requests view.
- Create a new service request.
- Set a value for the Priority field, or leave it blank.
- Save the record.
When you step off the record, Siebel CRM delays slightly and displays an hourglass. This behavior indicates that it is running the workflow process.
- Choose the service request you just saved, and then examine the Owner, Substatus, and Date Committed fields. Verify that they are populated correctly.
- Click the Activities tab.
Siebel CRM displays the new activity that the workflow process creates.
- Examine the Comments field to verify that Siebel CRM entered information in this field according to the input arguments you defined on the Siebel operation named Create Plan of Action.
- Create service requests that include different Priority values and observe how the decision point of the workflow process performs.
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