Siebel Business Process Framework: Workflow Guide > Example Workflow Processes > Defining a Workflow Process That Creates a Service Request >

Testing, Deploying, and Verifying the Workflow Process

This task is a step in Defining a Workflow Process That Creates a Service Request.

In this topic, you test and deploy the workflow process, and then verify that the workflow implements the required functionality.

To test, deploy, and verify the workflow process

1. Validate, and then simulate the workflow process.

   For more information, see Process of Testing a Workflow.

2. Deploy the workflow process.

   For more information, see Process of Deploying a Workflow Process.

   While performing the deploy procedure, make sure you reload run-time events.

3. In the Siebel client, navigate to the Service Requests screen, and then the All Service Requests view.
4. Create a new service request.
5. Set a value for the Priority field, or leave it blank.
6. Save the record.

   When you step off the record, Siebel CRM delays slightly and displays an hourglass. This behavior indicates that it is running the workflow process.

7. Choose the service request you just saved, and then examine the Owner, Substatus, and Date Committed fields. Verify that they are populated correctly.
8. Click the Activities tab.

   Siebel CRM displays the new activity that the workflow process creates.

9. Examine the Comments field to verify that Siebel CRM entered information in this field according to the input arguments you defined on the Siebel operation named Create Plan of Action.
10. Create service requests that include different Priority values and observe how the decision point of the workflow process performs.