Siebel Business Process Framework: Workflow Guide > Example Workflow Processes > Defining a Workflow Process That Creates a Service Request and Navigates the User >

Verifying Functionality of the Workflow Process

This task is a step in Defining a Workflow Process That Creates a Service Request and Navigates the User.

In this topic you verify that the workflow process implements the required functionality.

To verify functionality of the workflow process

1. In the Siebel client, navigate to the Administration-Business Process screen, and then the Workflow Deployment view.
2. Deactivate previous workflow processes where the Business Object property of these workflow processes is set to Service Request:
   1. In the Active Workflow Processes list, query the Business Object field for Service Request.
   2. Choose the Edit menu, and then the Select All menu item.
   3. In the Active Workflow Processes list, click Menu, and then choose Deactivate Process.
3. In the Repository Workflow Processes list, query the Name field for New SR-Take User to Activity.
4. Click Activate.
5. In the Active Workflow Processes list, query the Name field for New SR-Take User to Activity.

   Siebel Tools displays one row for every active version.

6. Make sure only the latest version is active.
7. Set the Monitoring Level to 4-Debug.
8. In the Repository Workflow Processes list, click Menu, and then choose Reload Runtime Events.
9. Navigate to the Service Request list view.
10. Create a new service request, define a Priority level, and then step off the record.

    Siebel CRM displays an hourglass, and then enters information in the Owner, Sub-Status, and Date Committed fields. It creates a new activity that is associated with the new service request, navigates the user to the Activities view of the Service Request screen, and then displays the new activity.

11. Make sure that a workflow process instance exists for New SR Created-Take User to Activity in the Workflow Process Log view.