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Configuring Keyboard Shortcuts for Buttons on the Siebel Chat UI


You can configure a keyboard shortcut for any button that is available on the text button bar or URL button bar of the Siebel Chat UI. After you configure the keyboard shortcut for a button, the shortcut key is displayed automatically in the tooltip for the button when you hover over the button.

To configure keyboard shortcuts for buttons on the Siebel Chat interface

  1. Start Siebel Tools.
  2. In the Object Explorer, select Applet, and then Chat Tab Applet.
  3. In the Object Explorer, select Applet User Prop, then the Button control user property that you want to configure.

    For example, select the SpellCheck button control user property to configure a keyboard shortcut for the Spell Check button.

  4. Configure the HotKey user property, for example, as shown in the following table.
    Name
    Value

    HotKey

    Alt+K

    The value can be a combination of CTRL, ALT, or SHIFT plus a keyboard letter or function key. For more information about the shortcut key formats that are allowed, see the topic about creating accelerator objects in Siebel Object Types Reference.

    Make sure that your keyboard shortcut key combination does not conflict with any command accelerators in Siebel Tools or with any existing Communication Toolbar keyboard shortcuts already defined. Any command accelerators in Siebel Tools or existing Communication Toolbar keyboard shortcuts already defined take precedence over the keyboard shortcuts defined for the chat interface. Also note that Alt+D is a special accelerator for Microsoft Windows Internet Explorer Version 7.0 and later.

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