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Configuring the Communications Toolbar


This task is a step in Roadmap for Configuring Siebel Call Center for Siebel Chat. The communications toolbar displays the functions related to chat that are available for Siebel Chat. Working with Siebel Chat describes the chat-related behavior of the functions on the communications toolbar. The communications toolbar is defined and configured within Siebel Tools, like other toolbars in Siebel applications. For information about configuring the communications toolbar in Siebel Tools, including object definitions, toolbar items, commands, and bitmaps, see the following:

  • Configuring Siebel Business Applications
  • Siebel Developer's Reference

For information about modifying the communications toolbar, including modifying the appearance of existing toolbar buttons, and moving, adding, or removing a toolbar button, see Siebel CTI Administration Guide.

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