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Setting MaxTasks Parameters for the Document Server


Due to Siebel design limitations, third-party Microsoft Office applications run in a single-threaded environment. Thus, the Document Server is capable of processing only a single document at a time on the server. To increase the number of documents printed at any one time, it is recommended you increase the number of servers.

Set the following Siebel Application Object Manager parameters:

  • MaxTasks. Set this parameter to 1. If this parameter is greater than 1, an error message is sent to the log file as an alert. Processing of the request continues, but results are unpredictable when two requests arrive at the same time.
  • Honor MaxTasks. Set this parameter to TRUE. This parameter affects the queuing process and the performance of the Document Server.
    • For a value of TRUE, all requests to the Document Servers queue on the SRM_REQUEST table; requests are not assigned to a Document Server until one is available to take the request. For information about setting parameters, see Siebel System Administration Guide.
    • For a value of FALSE, requests are queued on the internal queue of the DocServer component. If the Document Server stops processing, all queued processes on that server are lost.

This task is a step in Process of Setting Up the Document Server.

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