This chapter describes how to enable data matching and data cleansing, and describes the data quality settings that you can apply for Siebel CRM and Oracle Customer Hub. Data cleansing and data matching must be enabled before you perform data quality tasks. This chapter includes the following topics:

• Levels of Enabling and Disabling Data Cleansing and Data Matching
• Enabling Data Quality at the Enterprise Level
• Specifying Data Quality Settings
• Enabling Data Quality at the Object Manager Level
• Enabling Data Quality at the User Level
• Disabling Data Cleansing for Specific Records
• Enabling and Disabling Fuzzy Query
• Identifying Mandatory Fields for Fuzzy Query