Siebel Data Quality Administration Guide > Finding and Using Data Quality Information > Important Data Quality Resources >

Technical Documentation on Oracle Technology Network

The following books are on the Siebel Bookshelf and available on Oracle Technology Network. Refer to them when using data quality:

• Using Siebel Tools for information about how to modify standard Siebel CRM objects and create new objects to meet your organization's business requirements.
• Siebel Fundamentals for general information about merging records.
• Siebel CRM Deployment Documentation Suite, including:
  • Siebel Installation Guide for the operating system you are using for details on how to install data quality products
  • Siebel System Administration Guide for details on how to administer, maintain, and configure your Siebel Servers
  • Configuring Siebel Business Applications for information about configuring Siebel Business Applications using Siebel Tools
  • Siebel Developer's Reference for detailed descriptions of business components, user properties, and so on
  • Siebel Deployment Planning Guide to familiarize yourself with the basics of the underlying Siebel application architecture.
  • Siebel System Monitoring and Diagnostics Guide.
  • Going Live with Siebel Business Applications for information about how to migrate customizations from the development environment to the production environment.
  • Siebel Security Guide for information about built-in seed data in the enterprise database, such as employee, position, and organization records.
  • Siebel Performance Tuning Guide for information about tuning and monitoring specific areas of the Siebel application architecture and infrastructure, such as the object manager infrastructure.
• Siebel Data Model Reference On My Oracle Support (Article ID 546778.1) for information about how data used by the Siebel application is stored in a standard third-party relational DBMS such as DB2, Microsoft SQL Server, or Oracle and some of the data integrity constraints validated by Siebel Business Applications.
• Siebel eScript Language Reference for information about writing scripts to extend data quality functionality.
• Siebel Applications Administration Guide for general information about administering Siebel Business Applications.
• Siebel Database Upgrade Guide or Siebel Database Upgrade Guide for DB2 for z/OS for information about upgrading your installation.
• Siebel System Requirements and Supported Platforms on Oracle Technology Network for a definitive list of system requirements and supported operating systems for a release, including the following:
  • Information on supported third-party products
  • A description of supported upgrade paths
  • Lists of product and feature limitations; either unavailable in the release or in certain environments

    NOTE:  For Siebel CRM product releases 8.1.1.9 and later and for 8.2.2.2 and later, the system requirements and supported platform certifications are available from the Certification tab on My Oracle Support. For information about the Certification application, see article 1492194.1 (Article ID) on My Oracle Support.

• Oracle Customer Hub (UCM) Master Data Management Reference provides reference information about Oracle Master Data Applications.