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Load balancing distributes workload across multiple Siebel Servers. Each server runs an instance of the service you want to load balance. Load balancing also provides failover. If one server fails, then requests are automatically routed to the remaining servers.
You can use load balancing when the Siebel Enterprise Server has two or more Siebel Servers that are not clustered. Load balancing is the preferred method for providing high availability for the following server components:
See also Choosing a Load Balancing Method.
NOTE: For help with configuring Siebel software to support load balancing, create a service request (SR) on OracleMetaLink 3. Alternatively, you can phone Global Customer Support directly to create a service request or get a status update on your current SR. Support phone numbers are listed on OracleMetaLink 3. For configuration and troubleshooting information for third-party HTTP load balancers, contact the third-party vendor directly. See also 477835.1 (Doc ID) on OracleMetaLink 3. This document was previously published as Siebel Technical Note 540.
Figure 2 shows an example of third-party HTTP load balancing.
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