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Business Process Coordination with Siebel Workflow

Coordination between multiple business processes requires that the information systems in an enterprise each possess access to the same, up to date information. For example, if a customer address is changed, then the change is reflected in every system that stores the address. The Siebel Workflow Process Designer helps you define the business process flows for your data integration.

Figure 12 illustrates how a workflow process can respond to a trigger that is based on an event or to a trigger that is based on time. The workflow calls a transport, a script, or an object interface in order to communicate with an external application.

For more information, see Siebel Business Process Framework: Workflow Guide.

Figure 12. Siebel Workflow Architecture with Siebel EAI