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Recording Invoice-Level Payments

You can associate the payment against one or more invoices when the company's accounting method applies the payment against the bill balance (Open Item).

This task is a step in Process of Entering Payment Against an Outstanding Balance in Siebel Energy (End User).

Recording Payments for One Invoice

To record a payment against one invoice, follow this procedure.

To record a payment against one invoice

1. Navigate to the Invoices screen.
2. From the Show drop-down list, select All External Invoices.
3. In the Invoices list, click Pay.

   A new record is created with the payment number, amount, date, and status already populated.

4. Complete Step 5 and the remaining steps of Recording Account-Level Payments.

Recording Payments for Multiple Invoices

To record a payment against multiple invoices, follow this procedure.

NOTE:  You can also begin this procedure from the Billing Portal view. For information, see Table 16.

To record a payment against multiple invoices

1. Navigate to the Accounts screen, then the Accounts List view.
2. Drill down on the name of the account.
3. Click the Payments view tab.
4. In the Payments list, add a payment.
5. Drill down on the payment number of the payment.

   The CME Payments view of the Payments screen appears with the Payment Detail form beneath it.

6. In the Payments list, drill down on the payment number of the payment again.
7. In the Invoices list, enter the amount that you want to apply to each invoice in the Payment Amount field.
8. In the Payment Detail form, enter the total amount.