Siebel Energy Guide > Products in Siebel Energy >

Viewing Energy Products (End User)

Sales and service representatives can access product information in Siebel Energy to describe product offerings to customers and prospects prior to capturing an order, or to respond to customer inquiries. If your Siebel Energy instance is integrated with an external billing application, then product records might be synchronized from that external application. For more information about products in your Siebel application, see Siebel Product Administration Guide.

To view an energy product

1. Navigate to the Products screen, then the Internal Product List view.
2. Drill down on the name of the product.
3. Click the More Info view tab.
4. In the More Info form, view the information fields.

   Some fields are described in the following table.

   Field	Comments
   Detailed Description	Displays a detailed description of the rate structure for this product.
   Pricing Details	Displays a detailed description of the pricing details for this product.
   Terms	Displays a detailed description of the terms and conditions for this product.

   NOTE:  These fields might be populated from the integration of Siebel Energy with an external billing application. In this case, these details might reside in the external billing application and be automatically synchronized with your Siebel application.