This chapter explains some basic concepts regarding profiles and includes procedures for creating them. It also describes the interrelationship among profiles, business functions, and back-office applications. It includes the following topics:

• About Profiles in Siebel Energy
• Scenario for Using Profiles in Siebel Energy
• Creating and Updating a Profile in Siebel Energy (End User)
• About Billing Profiles in Siebel Energy
• About Customer Profiles in Siebel Energy
• About Energy Exemption Profiles
• About Energy Statement Profiles
• About Financial Profiles in Siebel Energy
• About Fraud Profiles in Siebel Energy
• About Loyalty Profiles in Siebel Energy
• About Site Profiles in Siebel Energy
• Creating and Updating an Address Profile in Siebel Energy (End User)