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Adding a Change Request to an Asset in Siebel Energy (End User)


End users can add change requests to an asset by either creating new change requests or associating existing change requests with the asset.

To add a change request associated with an asset

  1. Navigate to the Assets screen, then the List view.
  2. From the Show drop-down list, select All Assets.
  3. Drill down on the asset number of the asset.
  4. Click the Change Requests view tab.
  5. In the Change Requests list, add a record, and complete the necessary fields.

    Some fields are described in the following table.

    Field
    Comments

    Type

    Select the type of change request.

    Owner

    Select the user ID of the person assigned to deal with the change request.

    Area

    Select the general product area associated with the change request.

    Subarea

    Select the type of product associated with the change request.

    Substatus

    Displays the substatus of the change request. This field indicates whether the change request is assigned to an employee for resolution.

    Priority

    Select the priority for addressing the change request.

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