Siebel Field Service Guide > Siebel Advanced Contracts > Process of Administering Siebel Advanced Contracts >

Creating Benefit Templates


The contract administrator can create templates for new benefits. These benefit templates enable users to more easily add benefits to agreements.

This task is a step in Process of Administering Siebel Advanced Contracts.

To create a benefit template

  1. Navigate to the Administration - Contracts screen, then the Entitlement Templates view.
  2. Select an existing entitlement template, or create a new entitlement template.
  3. Click the Benefits view tab to view benefit templates associated with the selected entitlement template.
  4. Create a new benefit template record, and complete the fields as appropriate.

    Some fields are described in the following table.

    Field
    Comments

    Priority

    Type a value for the priority of the benefit in relation to other benefits.

    Name

    Type the name of the benefit (for example, Rebate on a product).

    Type

    Select the type of benefit. Values include Credit and Rebate.

    Schedule

    Select the benefit schedule. Values include Weekly and Quarterly.

    Amount

    Type the total amount of the benefit in the unit defined in the U/M field.

    U/M

    Select the measurement unit for the benefit. Values include Currency and Percent.

    Status

    Select the current status of the benefit. Values include Active and On Hold.

    Action Basis

    Select the basis for evaluating or delivering the benefit. For example, if an invoice for a quantity of products initiates the benefit, then the Action Basis field is Invoice.

    Action Method

    Select the action that the Action Basis field produces. For example, if adjusting the invoice administers an allowance, then the Action Method field is Adjustment.

    Current Amount

    Type the existing amount of the benefit or the current liability for the benefit. Take into account any past adjustments.

    Description

    Type a brief description of the benefit.

    Benefit Basis

    Select the basis for the benefit. This field applies when the benefit amount is variable and calculated using another value. For example, for a 10% of invoice amount, the Benefit Basis field is Invoice Amount.

    Benefit Price

    Select the price for the benefit. This field applies when the benefit amount is variable and calculated using another value. For example, for a 5% discount, the Benefit Price field is the starting price for Siebel Pricer.

    Benefit Constraint

    Type the maximum or minimum amount of the benefit calculated using the Benefit Basis and Benefit Price fields.

    Tier

    Type the value for the tier of the benefit. Different benefit definitions can apply to different tiers (for example, 10% discount for Tier 1, 15% discount for Tier 2, and so on). The volume of purchases determines the appropriate tier.

    Division

    Select the division associated with the benefit.

    Product Category

    Select the product category associated with the benefit.

    Product

    Select the product associated with the benefit.

    Product Class

    Select the product class associated with the benefit.

    All Products

    Select this check box to indicate all products are associated with the benefit.

    Level

    Select the level associated with the benefit. Values include Account, Agreement, and Entitlement.

    Comments

    Type additional information related to the benefit.

    Reset

    Select this check box to indicate the benefit is reset. For example, the benefit is reset, if exhausted, when you renew the agreement or annually.

    Conditions Relationship

    Select the condition relationship for the benefit. A value of AND indicates all conditions must be met to deliver the benefit. A value of OR indicates only 1 condition must be met to deliver the benefit.

    Adjustment Amount

    Type the adjustment amount. This field applies when the Action Method field is Adjustment.

    Adjustment Currency

    Select the currency associated with the Adjustment Amount field.

    Adjustment Exchange Date

    Select the exchange date for the currency in the Adjustment Currency field.

    Product Line

    Select the product line associated with the benefit.

    Amount Currency

    Select the currency when the U/M field is Currency.

    Amount Exchange Date

    Select the exchange date for the currency in the Amount Currency field.

    Count Method

    Select the count method for the benefit. A value of Increment indicates to increment the Current Amount field when you deliver the benefit. This value tracks the amount of delivered benefit. A value of decrement indicates to decrement the Current Amount field when you deliver the benefit. This value tracks the remaining benefit liability.

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