Siebel Field Service Guide > Assets > Process of Managing Assets >

Viewing Other Records Associated with Assets (End User)


You can view other records that are associated with assets, such as change requests, repairs, activities, entitlements, actions for preventive maintenance, and plans for preventive maintenance.

This task is a step in Process of Managing Assets.

To view other records associated with an asset

  1. Navigate to the Assets screen, then the List view.
  2. Drill down on the Asset number (#) field for a selected asset.
  3. To see more information about the asset, complete the following steps:
    1. Click the Repairs view tab to view repairs for the asset.

      For more information about repairs, see Repairs.

    2. Click the Activities view tab to view activities for the asset.

      For more information about activities, see Service Activities.

    3. Click the Entitlements view tab to view entitlements for the asset.

      For more information about entitlements, see Agreements and Entitlements.

    4. Click the Preventive Maintenance tab, and on the link bar, complete the following steps:
      • To view the actions for preventive maintenance, click History.

        The scheduled and completed actions appear in the view. You can select the completion date for an action in the Completed field.

      • To view the plans for preventive maintenance, click Plans.
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