Siebel Field Service Guide > Business Service Methods in Siebel Field Service > Business Service Methods for Agreements >

ISS Copy Service Business Service

The ISS Copy Service business service is used in numerous features in Siebel Field Service, including the auto contract feature. Siebel Order Management copies data from a document type to another document type in the following example transactions:

• Quote-to-Agreement
• Opportunity-to-Quote
• Order-to-Agreement
• Agreement-to-Order

You define all mappings between objects in the Data Map Administration views of the Administration - Application screen of the run-time client. Using the Administration - Data views and the ISS Copy Service business service, you can create new mappings and update existing mappings. A mapping can support 1 or more business components from a business object (for example, quote, quote line item, and quote payments). For more information about the ISS Copy Service business service, see Siebel Order Management Infrastructure Guide.