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Business Service Methods for Charges


This topic describes the following business services (and the associated methods) for charges:

The Invoice Engine is extensively rewritten for version 7.7 of Siebel Field Service to make charging and invoicing for service requests and activities more modularized. The Charge module manages charges associated with agreements, service requests, and activities. To support the use of the Charge Engine, all the business services previously used to generate invoice line items generate charges instead. A flexible framework is also implemented to allow administrators to configure invoicing to meet the company business requirements by creating business services and connecting the business services to the framework.

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