Siebel Field Service Guide > Charges and Invoices > Process of Managing Invoices >

Associating Payments with Invoices (End User)


After you generate invoices, you can associate payments with them.

This task is a step in Process of Managing Invoices.

To associate a payment with an invoice

  1. Navigate to the Invoices screen.
  2. Drill down on the Invoice number (#) field for a selected invoice, and click the Payments view tab.
  3. Create a new payment record, and complete the fields as appropriate.

    Some fields are described in the following table.

    Field
    Comments

    Payment #

    Select the payment associated with the invoice. You can also create a payment in the Pick Payment dialog box. Payment records can originate from a back-office application.

    Reference

    Displays a reference number that the customer assigns to the payment.

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