Siebel Field Service Guide > Overview of Siebel Field Service > About Field Service Process >

Dispatch Board

The Dispatch Board is a graphical user interface that allows service center personnel and dispatchers to select, schedule, and assign field service engineers to service activities.

The Dispatch Board screen shows all unplanned activities and a list of the selected field service engineers and their schedules. Dragging unplanned activities to the schedules of field service engineers automatically assigns and schedules these activities.