Siebel Field Service Guide > Repairs > Process of Managing Repairs >

Creating Transactions for Shipping Defective Products to Third-Party Vendors (End User)

Instead of repairing a defective product at your repair center, you can ship the defective product to a third-party vendor for repair. You can manually create an inventory transaction for shipping a defective product to a third-party vendor. For more information about automatically creating inventory transactions for shipping products in orders, see Shipping Products in Orders (End User).

This task is a step in Process of Managing Repairs.

To create a transaction to ship a defective product to a third-party vendor

1. Navigate to the Repairs screen.
2. Select a repair record, or create a new repair record.
3. Copy the value in the Repair number (#) field.
4. Navigate to the Inventory Transactions screen.
5. Create a new inventory transaction record, and complete the fields as appropriate.

   Some fields are described in the following table.

   Field	Comments
   Type	Select Ship To TP.
   Repair ID	Paste the repair number value that you copied.