Siebel Field Service Guide > Repairs > About Repairs >

Repair Activities

For the repair of a product, Siebel Field Service includes the following functionality:

• Activity plans. Repair activity plans include activity templates when predefined activities. When you select an activity template for an activity plan, you automatically generate activity records.
• Activities. You can manually create and update activity records.

Activities, activity plans, and activity templates for repairs function much as they do for other service activities. For more information, see Service Activities.