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Maintaining Employee Skills

A business administrator maintains employee skills and skill items in the Assignment Skills view in the Employee view of the Administration - User screen. If an employee is associated with a service region configured for scheduling by Oracle Real-Time Scheduler 2.1, then any updates to employee skills are automatically synchronized with Oracle Real-Time Scheduler 2.1. These changes are picked up for scheduling through the shift generation process. For more information, see About Documentation for Oracle Real-Time Scheduler 2.1.