Siebel Field Service Guide > Scheduling Using Oracle Real-Time Scheduler Version 2.1 > About Employee Administration >

Integration Changes for Employee Administration

For this integration, some of the changes and requirements for administering employees are as follows:

• Select appropriate values in the Start Shift From and End Shift At fields to reflect the employee logon and logoff points of the shift for the employee. LOVs- Home (Travel Incl.) and Home (Travel Not Incl.) both point to Home address with no difference for this integration.
• Populate Start Home Address or Start Depot Address and End Home Address or End Depot Address data for employees with corresponding latitude and longitude values. Use GeoCode Start Address and GeoCode End Address buttons to geocode start and end address. For more information about associating geocodes with addresses, see Administering Addresses.
• Start Home Address or Start Depot Address and End Home Address or End Depot Address data in the Siebel application correspond to employee logon and logoff addresses in Oracle Real-Time Scheduler 2.1. This Oracle Real-Time Scheduler 2.1 data is mandatory.
• Start Date and End Date fields are included for each employee. (For a terminated employee, set the End Date field to the last date of employment, and Siebel Field Service updates Oracle Real-Time Scheduler 2.1 accordingly.)
• Select Service Region and Schedule for the employee.
• The following fields do not apply to this integration and are not synchronized with Oracle Real-Time Scheduler 2.1:
  • Service Role
  • Cost Per Hour
  • Overtime