Siebel Field Service Guide > Service Requests and Solutions > Process of Managing Service Requests >

Viewing Part Movements for Service Requests (End User)

Employees can move parts in the field so that the parts are available to complete the activities in service request. You can view these part movements for a service request.

This task is a step in Process of Managing Service Requests.

To view field part movements for a service request

1. Navigate to the Service screen, then the Service Request List view.
2. Drill down on the SR number (#) field for a selected service request, and click the Activities view tab.
3. Drill down on the Type field for a selected activity, and click the Part Tracker view tab.