Siebel Field Service Guide > Shipping and Receiving > Process of Managing Shipping >

Finding Pick Tickets for Order Line Items (End User)

You might want to find pick tickets for order line items.

This task is a step in Process of Managing Shipping.

To find a pick ticket for an order line item

1. Navigate to the Service Orders screen, then the List view.
2. Drill down on the Order number (#) field for a selected order, and click the Line Items view tab.
3. Select an order line item record.
4. On the link bar, click Actions.
5. Note the number in the Pick Ticket field for an action record.
6. Navigate to the Shipping screen, then the Shipping view.
7. In the Pick Tickets field, query for the pick ticket number.