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About Managing Oracle FLEXCUBE Universal Banking Contacts
- Oracle FLEXCUBE Universal Banking Contacts are entities or individual customers represented as individual customers in Oracle FLEXCUBE Universal Banking. Siebel Finance is the master for customer records. Specific Oracle FLEXCUBE Universal Banking attributes and entities are displayed in the following views: Universal More Info view
- Universal Summary view
- Universal Contracts view
- Contact Limit view
- Contact Mandatev iew
The following operations can be performed in real-time to synchronize contacts between Siebel Finance and Oracle FLEXCUBE Universal Banking:
- Contacts are created in Siebel Finance when an individual customer is created in Oracle FLEXCUBE Universal Banking.
- Contact records are updated in Siebel Finance when a particular individual customer is updated in Oracle FLEXCUBE Universal Banking.
- Obtain the latest information for a contact from Oracle FLEXCUBE Universal Banking using the Refresh button available in the Universal More Info view and Universal Summary view.
- Oracle FLEXCUBE Universal Banking can query an existing contact or prospect from Siebel Finance.
- The Summary view can be used to view a Contact's relationship with other entities.
Contacts-Contracts can be any of the following:
- A Letter of Credit (LC)
- Bills and Collections (BC)
- A Guarantee
A contact can be associated with one or more contracts. Contracts are read-only in Siebel Finance. For more information on financial contracts, see Managing Financial Contracts. The Contact - Contracts views include:
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