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Configuring Mobile Web Clients

This topic is part of Localizing an Unshipped Language.

For a Siebel Mobile Web Client or Developer Web Client, in addition to the applicable steps described in Creating New Language Subdirectories, you must perform the steps described here for your unshipped language.

NOTE:  The Siebel Developer Web Client is not supported for user deployments. For more information, see the Siebel Installation Guide for the operating system you are using.

Related Books

Siebel Installation Guide for the operating system you are using

Siebel System Administration Guide

Modifying Application Configuration Files

For any applications that you will support for Mobile Web Client or Developer Web Client users, you modify the configuration files located in the new language subdirectory XXX under SIEBEL_CLIENT_ROOT\bin, which you created by following the steps in Creating New Language Subdirectories.

For example, for Siebel Call Center for Norwegian (NOR), for version 8.1.1.11, edit SIEBEL_CLIENT_ROOT\bin\NOR\uagent.cfg to include parameter values similar to the following:

[Siebel]
Language = NOR
ResourceLanguage = DEU
WebClientSiteDir = C:\Siebel\8.1\Client_1\public\nor
...
[InfraUIFramework]
MsgTemplateDir = C:\Siebel\8.1\Client_1\msgtempl\NOR

This example, where you set the Language parameter to NOR and set the ResourceLanguage parameter to DEU, ENU, or another value, supports one localization scenario. For more information, see About Parameters for Language and Locale and Creating Application Object Manager Components.

The Language parameter is equivalent to the server parameter Language Code. The ResourceLanguage parameter is equivalent to the server parameter OM - Resource Language Code.

In the configuration file, replace other language references, such as enu or ENU, with nor or NOR, where appropriate, to support your unshipped language.

Modifying Application Shortcuts for Mobile Web Clients

For a Siebel Mobile Web Client or Developer Web Client, create application shortcuts for your unshipped language XXX by copying existing shortcuts for the base language YYY.

For example, you might copy the shortcut for Siebel Call Center - ENU and rename it Siebel Call Center - NOR. Modify the properties of this shortcut so the shortcut target is similar to the following, for version 8.1.1.11:

"C:\Siebel\8.1\Client_1\BIN\siebel.exe" /c "C:\Siebel\8.1\Client_1\bin\NOR\uagent.cfg"