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Deploying Handheld Application Attachments with Companion Synchronization    


This task is a step in Process of Installing the Siebel Handheld Application.

You deploy attachments to the Siebel Handheld Application with Companion Synchronization in much the same way you deploy patches. PatchAgent automates the deployment of attachments to handheld devices as part of the synchronization process. For more information about how the patch process works with synchronization, see Downloading Patches to the Handheld Device.

You can specify the storage location for attachment files, and set a limit on the storage capacity to be made available for attachments on a handheld device. For more information about storage location and capacity, see Configuring the Attachment Storage Location and Storage Capacity.

Setting Up Your Attachment Files

In order to set up attachments for Companion Synchronization users and subsequently download them to a handheld device, you must first set up the attachment files on the server that requires a patch.

To set up attachment files on the server that requires a patch

  1. Set up your patch deployment as already described in steps 1-7 of Deploying Handheld Application Patches with Companion Synchronization.
  2. Execute the following command to stage the patch files and the patchlist.txt in the correct location on the server:

    C:\Siebel Root\SWEApp\BIN>createpatchlist /s c:\AttachmentDir\UserResponsibilityX   /t c:\Siebel Root\sweapp\cepatch_xxx\UserResponsibility

    where

    • /s - source directory. The directory where the attachment files were located. Put all attachment files for a certain responsibility (for example, UserResponsibilityX) here.
    • /t - target directory. The directory where PatchAgent checks for the patch files.
    • xxx is the language [enu, esn, and so on].

      Repeat for other responsibilities, as required:

      C:\Siebel Root\SWEApp\BIN>createpatchlist /s c:\AttachmentDir\UserResponsibilityY   /t c:\Siebel Root\sweapp\cepatch_xxx\UserResponsibilityY

      After the patch files have been moved and the patch list created, the following message appears: Patch List has been successfully created in Siebel Root\SWEApp\cepatch\UserResponsibilityX files transferred successfully.

      NOTE:  The name of the user responsibility directory corresponds to the actual user responsibility (for example, Pharma Sales Rep).

  3. Copy the patchlist.txt and all compressed patch files to the appropriate subdirectory, named according to the responsibility, under the CEPatch directory on the laptop:

    \Client\CEPatch_xxx\Route Sales - HH CE\patchlist.txt

    If using Companion Synchronization, use Siebel Anywhere to push the patch files to the laptop. The CEPatch directory on the Web Server will look similar to the following:

    \SWEApp\Public\enu\CEPatch_xxx\patchlist.txt
                      \file1
                      \file2
                      \...
                      \UserResponsibilityX|
                      \UserResponsibilityX\patchlist.txt
                      \UserResponsibilityX\AttachmentFile1
                      \UserResponsibilityX\AttachmentFile2
                      \UserResponsibilityX\...
                      \UserResponsibilityY|
                      \UserResponsibilityY\patchlist.txt
                      \UserResponsibilityY\AttachmentFileA
                      \UserResponsibilityY\AttachmentFileB
                      \UserResponsibilityY\...
                      \...

    The patch files are now ready to be downloaded to Companion Synchronization users. For more information about patch download, see Downloading Patches to the Handheld Device.

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