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Configuring Distributor Names in Siebel Pharma Handheld Applications


The name of the distribution company appears by default on the Signature Capture display. You might need to change this name if, for example, there is a name change as a result of a merger between two companies.

In addition, a company can use a contract sales force to distribute some of its products. You can use the Distributor by Employee feature to customize the display to show the name of the contract distributor for the contract sales representatives and to show the name of the primary pharmaceutical company for its sales representatives.

To change the distributor name in the Siebel Signature Capture display

  1. Navigate to the Administration - Application screen > System Preferences view.
  2. Find the Company Name system preference and change the value to the new company name.

    When the sales representatives next synchronize their PDAs, the new company name is downloaded to their Siebel Pharma Handheld application.

  3. Navigate to the Administration - User screen > Employees view.
  4. Select the employee from the Employees list.
  5. In the More Info view, enter the account of the distributor in the External Account field. (The external account must already have been set up as an account.)

    If the External Account field is blank for an employee, the company name set in the System Preference Administration view, set in Step 2, is used.

  6. Repeat Step 4 and Step 5 for each employee of the distributor.
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